Ticksy is an advanced helpdesk software that provides you everything you need to provide excellent customer service to your clients. It connects your Envato Market account to provide a one-click option for consumers to validate purchases before submitting a ticket. With Ticksy, you can create as many articles as you like and attach them to one or more categories, ideal for online documentation. With easy digital downloads, the platform supports purchase verification. It allows you to pick a custom subdomain, upload your logo, and change the colors to fit your brand for a consistent customer experience because branding is extremely essential. Ticksy includes fast-loading websites, one-click access to key functions, along with a few keyboard shortcuts for the super-users. With Ticksy, each new ticket and response generates an email notice. These, as well as new notes, ticket assignments, critical announcements, comment likes and more, are shown in the live on-site notifications box offered by T
Pricing of Ticksy
- Single Support Agent
- Unlimited tickets
- Unlimited customers
- Unlimited articles
- Custom branding
- and more
- Single Support Agent
- Unlimited tickets
- Unlimited customers
- Unlimited articles
- Custom branding
- and more
Awards & Badges Received
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Key Features of Ticksy
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Ticksy
SMEs
Enterprises
Company Details
| Company Name: | Ticksy |
|---|---|
| Headquarter: | Birkirkara, |
| Social Media: |
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Ticksy Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Ticksy are as follows :
- Enterprises
- SMEs
- SMEs
Ticksy has 1 plans,
- Ticksy USD 9.00 /Month
Ticksy is allowed 0 Days Free Trial.
The key featuers of Ticksy are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Ticksy pricing model : Monthly,Yearly
Ticksy is Online Software.
No
Ticksy offers Online (Ticket) support.
Ticksy provides Help Guides,Blogs,Video Guides for the software training.
