TeamSupport

By TeamSupport

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Check How TeamSupport can help to automate Indian Business. Techimply provide their list of features, pricing, Free demo and Comparison with the best alternative

Pricing of TeamSupport

Essential

USD 49.00

Per Month

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Advanced Ticket Management
Basic Reporting
Collaboration Within Tickets
Customer Management
Customer Self-Service
Integration
Knowledge Base
Patented Customer Distress Index Scoring
Prebuilt Dashboard
SLA Management
Ticket Deflection

Professional

USD 79.00

Per Month

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Advanced Reporting
Advanced Ticket Management
API
Basic Reporting
Collaboration Within Tickets
Customer Management
Customer Self-Service
Full Customization
Integration
Integrations
Knowledge Base
Messaging Across Web
Patented Customer Distress Index Scoring
Prebuilt Dashboard
SLA Management
Ticket Deflection
Ticket Management

Enterprise

USD 99.00

Per Month

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Advanced Reporting
Advanced Ticket Management
API
Basic Reporting
Collaboration Within Tickets
Customer Management
Customer Self-Service
Full Customization
Integration
Integrations
Knowledge Base
Messaging Across Web
Parent/Child Capabilities
Patented Customer Distress Index Scoring
Prebuilt Dashboard
Premier Support
Sandbox
SLA Management
Ticket Deflection
Ticket Management

Messaging and Live Chat

USD 49.00

Per Month

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Chat Bots
Custom Workflows
Live Translate
Multi-Channel Conversation Management
SMS
Sneak Peak

Success

USD 59.00

Per Month

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Activity Automation
CSM Productivity Monitoring
Email Integration
Reporting and Analytics

TeamSupport Customer Experience Platform

USD 149.00

Per Month

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Insights
Success
Support
Chat

Essential Support

USD 0.00

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Customer Management
Advanced Ticket Management
Customer Self-Service
Ticket Deflection
Knowledge Base (Single Product)
Collaboration Features Within Tickets
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) scoring
Basic Reporting & Prebuilt Dashboard
Customer Management
Advanced Ticket Management
Customer Self-Service
Ticket Deflection
Knowledge Base (Single Product)
Collaboration Features Within Tickets
Customer Satisfaction Rating (CSAT)
Customer Distress Index (CDI) scoring

Enterprise Support

USD 0.00

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Includes features of Essential Support plan
plus
Custom Reporting & Dashboards
Asset Management
SLA Management (Up to 3)
Sandbox
Ticket Page Full Customization
Customer Hubs (Up to 3)
Multiple Brand/Product Lines
Integrations (1 included)
Includes features of Essential Support plan
plus
Custom Reporting & Dashboards
Asset Management
SLA Management (Up to 3)
Sandbox
Ticket Page Full Customization
Customer Hubs (Up to 3)
Multiple Brand/Product Lines
Integrations (1 included)

Complete Customer Support Suite

USD 0.00

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Enterprise Live Chat - Real time customer engagement and conversion
Success - Higher retention rates with customer health monitoring
streamlined renewals
and more
Insights - Advanced Reporting with Customizable Dashboards
Includes features of Enterprise Support plan
plus
Business intelligence reporting and dashboards
SLA Management (Unlimited)
Integrations (Unlimited)
API Calls (Up to 20
000)
Enterprise Live Chat - Real time customer engagement and conversion
Success - Higher retention rates

Key Features of TeamSupport

Key Features:

Collaboration Tools
Knowledge Management
Self Service Portal
Customizable Branding
Reporting/Analytics
Customizable Templates
Feedback Management

Key Specification

Other Categories:	Customer Support Software Contact center software Ticketing Software Knowledge Base Software IT Service Management (ITSM) Software
Deployment:	Cloud Hosted,Hybrid,On Premise,Any
Customer Support:	Phone,Email,Live Chat
Languages Support:	English