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The ANY messaging app from Syndeo brings all customer interactions from social media networks into one place, so you can have seamless conversations with your clients on one platform, no matter which channel they want to communicate on. All conversations are stored in one place, so you can easily get an overview of previous interactions, which helps you provide more personalized communications and customer service. To provide a higher level of service, Syndeo allows you to recruit “Experts” - internal employees or even external subject matter experts - who can provide additional knowledge to better answer customer queries. Using the Syndeo platform, you can deploy chatbots to interact with customers and answer commonly asked questions. Syndeo also has a feature called “Trust Based Routing”, which ensures the customer query is automatically routed to the right customer service agent who has the best experience based on previous questions answered or specialist knowledge and skills.
Pricing of Syndeo.cx
- Real-time messaging
- Insights and reporting
- Automation for self-service
- Expert community
- Interaction designer
- Leverages the apps to communicate quickly
- Community of experts
- Chatbot technology
- Collaborate with customers to improve sales
- Collect Customer feedback
- Solve customer issues with defined techniques
- Real-time messaging
- Insights and reporting
- Automation for self-service
- Expert community
- Interaction designer
- Leverages the apps to communicate quickly
- Community of experts
- Chatbot technology
- Co
- Includes features of All plan
- Volume based discounts
- Consultancy and customised setup
- Personalised support and training
- Custom integration to CRM
- Includes features of All plan
- Volume based discounts
- Consultancy and customised setup
- Personalised support and training
- Custom integration to CRM
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Key Features of Syndeo.cx
Key Features:
Key Specification
| Other Categories: | Live Chat Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Syndeo.cx
SMEs
Enterprises
Company Details
| Company Name: | Syndeo.cx |
|---|---|
| Headquarter: | United Kingdom, |
| Social Media: |
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Syndeo.cx Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Syndeo.cx are as follows :
- Enterprises
- SMEs
- SMEs
Syndeo.cx has 2 plans,
- Business USD 78.00 /Month
- Enterprise USD 0.00
Syndeo.cx is allowed 0 Days Free Trial.
The key featuers of Syndeo.cx are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Syndeo.cx pricing model : Onetime(Perpetual License)
Syndeo.cx is Online Software.
No
Syndeo.cx offers Online (Ticket) support.
Syndeo.cx provides Help Guides,Blogs,Video Guides for the software training.
