Pricing of SympoQ
Concept
/Month
- 100 tickets
- 1000 events
- Ticket Management
- Agent Portal
- Email Ticketing
- Basic Support
- 12 Months of Data Retention
- Real-Time Reports
- Report Builder
- Workflow Rules
- Custom Submission Fields
- from $0.20 / Ticket
- from $0.20 / 10 Events
- 100 tickets
- 1000 events
- Ticket Management
- Agent Portal
- Email Ticketing
- Basic Support
- 12 Months of Data Retention
- Real-Time Reports
- Report Builder
- Workflow Rules
- Custom Submission Fields
- from $0.20 / Ticket
- from $0.20 / 10 Events
Team
/Month
- 300 tickets
- 3000 events
- Includes features of Concept plan
- plus
- Dedicated Customer Portal
- Knowledgebase
- Scheduled Actions
- Unlimited Workspaces
- Ticket Update Fields
- from $0.25 / Ticket
- from $0.30 / 10 Events
- 300 tickets
- 3000 events
- Includes features of Concept plan
- plus
- Dedicated Customer Portal
- Knowledgebase
- Scheduled Actions
- Unlimited Workspaces
- Ticket Update Fields
- from $0.25 / Ticket
- from $0.30 / 10 Events
Premium
/Month
- 1000 tickets
- 10000 events
- Includes features of Team plan
- plus
- Intelligent solutions
- Bulk Import Customers
- Email Conversion Placeholders
- from $0.25 / Ticket
- from $0.15 / 10 Events
- 1000 tickets
- 10000 events
- Includes features of Team plan
- plus
- Intelligent solutions
- Bulk Import Customers
- Email Conversion Placeholders
- from $0.25 / Ticket
- from $0.15 / 10 Events
Key Features of SympoQ
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses SympoQ
Personal
SMEs
Company Details
- Company Name: SympoQ
- Website: Visit Website
- Headquarter: NA,
- Social Media:
Description
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FAQ's
The user group of SympoQ are as follows :
- Personals
- SMEs
- SMEs
SympoQ has 3 plans,
- Concept USD 0 /Month
- Team USD 79 /Month
- Premium USD 325 /Month
The key featuers of SympoQ are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
SympoQ pricing model : Onetime(Perpetual License)
SympoQ is Online Software.
No
SympoQ offers Phone,Online (Ticket) support.
SympoQ provides Help Guides,Blogs for the software training.