Support Hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep businesses growing. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so customers can easily find the answer they are looking for. Support Hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder
Pricing of Support Hub
- 1 Support Agent
- 1 Support Category
- Unlimited Customers
- Unlimited Tickets
- Public Article Collections
- 1 Support Agent
- 1 Support Category
- Unlimited Customers
- Unlimited Tickets
- Public Article Collections
- Up to 3 Support Agents
- Unlimited Categories
- Includes features of Free plan
- plus
- Public and Private Article Collections
- Up to 3 Support Agents
- Unlimited Categories
- Includes features of Free plan
- plus
- Public and Private Article Collections
- Up to 7 Support Agents
- Includes features of Starter plan
- Up to 7 Support Agents
- Includes features of Starter plan
- Unlimited Support Agents
- Includes features of Standard plan
- Unlimited Support Agents
- Includes features of Standard plan
Awards & Badges Received
Get More Awards & Badges from Techimply
Key Features of Support Hub
Key Features:
Key Specification
| Other Categories: | Help Desk Software Help Desk Software For Free Help Desk Software For Mac |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Support Hub
SMEs
Enterprises
Company Details
| Company Name: | Support Hub |
|---|---|
| Headquarter: | NA, |
| Social Media: |
Most Popular Software
ManageEngine ServiceDesk Plus
Design, automate, deliver, and manage critical IT and business services
0.0
Alternative
ManageEngine ServiceDesk Plus
Design, automate, deliver, and manage critical IT and business services
0.0
Support Hub Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Support Hub are as follows :
- Enterprises
- SMEs
- SMEs
Support Hub has 4 plans,
- Free USD 0.00
- Starter USD 19.00 /Month
- Standard USD 59.00 /Month
- Elite USD 149.00 /Month
Support Hub is allowed 0 Days Free Trial.
The key featuers of Support Hub are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Support Hub pricing model : Onetime(Perpetual License)
Support Hub is Online Software.
No
Support Hub offers Online (Ticket) support.
Support Hub provides Help Guides,Blogs for the software training.
