Support Hub

Support Hub

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By Support Hub

Onetime(Perpetual License)
0 Days
Platform:
Free Demo Get a Quote
Support Hub is an ideal help desk software that lets businesses easily deal with customer support tickets, collect customers information and create a knowledge base to offer the best possible support for businesses. This software allows individuals to handle customer support tickets easily and formulate a knowledge database and stay in contact with other platforms that the individuals use to keep businesses growing. Support Hub is an All-in-One solution that comprises various features that include canned responses that save and reuse some common replies to enhance response time. You can easily remove and export and import customer information directly from the admin panel through the customer management feature. And through the knowledge base feature, you can immediately create comprehensive documentation, so customers can easily find the answer they are looking for. Support Hub also integrates with Envato integration that lets customers connect with their Envato account to provide a better support experience. With Support Hub, users can additionally set up an auto-responder

Pricing of Support Hub

Free

USD 0

  • 1 Support Agent
  • 1 Support Category
  • Unlimited Customers
  • Unlimited Tickets
  • Public Article Collections
  • 1 Support Agent
  • 1 Support Category
  • Unlimited Customers
  • Unlimited Tickets
  • Public Article Collections

Starter

USD 19

/Month

  • Up to 3 Support Agents
  • Unlimited Categories
  • Includes features of Free plan
  • plus
  • Public and Private Article Collections
  • Up to 3 Support Agents
  • Unlimited Categories
  • Includes features of Free plan
  • plus
  • Public and Private Article Collections

Standard

USD 59

/Month

  • Up to 7 Support Agents
  • Includes features of Starter plan
  • Up to 7 Support Agents
  • Includes features of Starter plan

Elite

USD 149

/Month

  • Unlimited Support Agents
  • Includes features of Standard plan
  • Unlimited Support Agents
  • Includes features of Standard plan

Key Features of Support Hub

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

categories
Other Categories:

Help Desk Software, Help Desk Software For Free, Help Desk Software For Mac

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Support Hub

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Support Hub
  • Website: Visit Website
  • Headquarter: NA,
  • Social Media:

Description

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Support Hub Video

Support Hub Screenshots

FAQ's

The user group of Support Hub are as follows :

  • Enterprises
  • SMEs
  • SMEs

Support Hub has 4 plans,

  • Free USD 0
  • Starter USD 19 /Month
  • Standard USD 59 /Month
  • Elite USD 149 /Month

The key featuers of Support Hub are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Support Hub pricing model : Onetime(Perpetual License)

Support Hub is Online Software.

No

Support Hub offers Online (Ticket) support.

Support Hub provides Help Guides,Blogs for the software training.