The Support.cc software by 500apps is an all-in-one helpdesk ticketing system that can be used to support your customers. The software offers tools to track engagements across channels, including chat, email, and social media, for a better customer experience. You can also collaborate with teams to receive ticket and knowledge base reports on dashboards to automate workflows. This software is designed for small to medium companies.
Pricing of Support.cc by 500apps
- 50 apps (Hosted in 6 locations)
- 99.5% Guaranteed Global Uptime
- 24/5 Email
- Chat Support
- Multiple Workspaces
- 50 apps (Hosted in 6 locations)
- 99.5% Guaranteed Global Uptime
- 24/5 Email
- Chat Support
- Multiple Workspaces
- 50 apps (Hosted in 6 locations)
- 99.99% Guaranteed Global Uptime
- 24/5 Email
- Chat and Phone Support
- Dedicated Account Representative
- Minimum 25 users
- Personalized Onboarding
- White Label ?
- Extra Security and Compliance
- 50 apps (Hosted in 6 locations)
- 99.99% Guaranteed Global Uptime
- 24/5 Email
- Chat and Phone Support
- Dedicated Account Representative
- Minimum 25 users
- Personalized Onboarding
- White Label ?
- Extra Security and Compliance
- White Label
- BYOS (Bring Your Own Server)
- Hosted Locally on your Server
- 100% On-premises Solutions
- 99.99% Guaranteed Global Uptime
- White Label
- BYOS (Bring Your Own Server)
- Hosted Locally on your Server
- 100% On-premises Solutions
- 99.99% Guaranteed Global Uptime
Awards & Badges Received
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Key Features of Support.cc by 500apps
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Support.cc by 500apps
SMEs
Enterprises
Company Details
| Company Name: | Support.cc by 500apps |
|---|---|
| Headquarter: | New York, |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Support.cc by 500apps are as follows :
- Enterprises
- SMEs
- SMEs
Support.cc by 500apps has 3 plans,
- Cloud USD 14.99 /Month
- Enterprise USD 74.95 /Month
- Hosted USD 0.00
Support.cc by 500apps is allowed 0 Days Free Trial.
The key featuers of Support.cc by 500apps are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Support.cc by 500apps pricing model : Monthly,Yearly
Support.cc by 500apps is Online Software.
No
Support.cc by 500apps offers Online (Ticket) support.
Support.cc by 500apps provides Help Guides,Blogs for the software training.
