Sugester is a powerful and efficient helpdesk software for your business that can help you cut down on helpdesk costs. Sugester makes it easy to share FAQs and solutions to common problems without the need to involve your team. All you need to do is publish help material online to save money and provide an all year round 24/7 customer support channel. With Sugester, you will be able to catch every customer question or concern without any one ever going through unanswered. Emails, phone calls, chat messages are all integrated into one clean page to maintain orderliness. There is even an embeddable chat widget which lets you have a real-time conversation with your customers, right when they need it. Sugester also functions as a great team management tool; offering a single interface for assigning, monitoring and generally managing your team. Ensuring your product’s success by having the right person in the right place.
Pricing of Sugester
- 3 users
- Send 100 emails per month
- 3 users
- Send 100 emails per month
- Users : 5
- Monthly email send limits : 1000 / agent
- Limit of clients /email lists : 1000
- Email boxes : 10
- Unlimited Own SMTP
- Projects : 30
- Live chats : 1
- Live chat conversations limits : 5000
- Tasks / month : 10000
- Space (GB) : 5 / agent
- Users : 5
- Monthly email send limits : 1000 / agent
- Limit of clients /email lists : 1000
- Email boxes : 10
- Unlimited Own SMTP
- Projects : 30
- Live chats : 1
- Live chat conversations limits : 5000
- Tasks / month : 10000
- Space (GB) : 5 / agent
- Users : Unlimited
- Monthly email send limits : 5000 / agent
- Limit of clients /email lists : 20000
- Email boxes : 30
- Includes features of Pro plan
- plus
- Unlimited Projects
- Live chats : 5
- Live chat conversations limits : 10000
- Tasks / month : 30000
- Space (GB) : 10 / agent
- Macros : 5
- Unlimited Custom roles configuration
- Unlimited Documents templates
- Users : Unlimited
- Monthly email send limits : 5000 / agent
- Limit of clients /email lists : 20000
- Email boxes : 30
- Includes features of Pro plan
- plus
- Unl
- Includes features of Max plan
- plus
- Monthly email send limits : 10000 /agent
- Limit of clients /email lists : 100000
- Unlimited Email boxes
- Unlimited Own SMTP
- Unlimited Projects
- Unlimited Live chats
- Unlimited Live chat conversations limits
- Unlimited Tasks / month
- Space (GB) : 30 / agent
- Customization for customer needs : 1 / agent
- Macros : 50
- Unlimited Custom roles configuration
- Unlimited Documents templates
- Includes features of Max plan
- plus
- Monthly email send limits : 10000 /agent
- Limit of clie
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Key Features of Sugester
Key Features:
Key Specification
| Other Categories: | Help Desk Software Help Desk Software For Free |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Sugester
SMEs
Enterprises
Company Details
| Company Name: | Sugester |
|---|---|
| Headquarter: | Warsaw, Warsaw Poland |
| Social Media: |
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Sugester Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of Sugester are as follows :
- Enterprises
- SMEs
- SMEs
Sugester has 4 plans,
- Free Forever USD 0.00
- Pro USD 9.00 /User/Month
- Max USD 19.00 /User/Month
- Enterprise USD 39.00 /User/Month
Sugester is allowed 0 Days Free Trial.
The key featuers of Sugester are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Sugester pricing model : Onetime(Perpetual License)
Sugester is Online Software.
No
Sugester offers Phone,Business Hours,Online (Ticket) support.
Sugester provides Help Guides,Blogs,Video Guides for the software training.
