. Servicedesk, IT Asset Management, Network Inventory, Movable Asset Management, and Physical Inventory are all available through SaaS pricing, which includes hosting, backups, updates, and email assistance. Hosting is done in secure DATA CENTERS in France and Canada for SAAS mode. In SAAS mode, for example, the price for an infrastructure of 2000 assets including the Asset Management and Physical inventory modules would be €43/month, billed annually. Discounts are available for larger quantities. Equipment and labels are not included.
Pricing of Simplydesk
- Priority management
- E-mail management
- Unlimited number of customers
- Self-service portal
- Reports
- Automatic notifications
- Priority management
- E-mail management
- Unlimited number of customers
- Self-service portal
- Reports
- Automatic notifications
- Asset management
- Network Scan
- Active Directory Link
- Purchases/stocks/Budgets Module
- Package Distribution
- Network Mapping
- Asset management
- Network Scan
- Active Directory Link
- Purchases/stocks/Budgets Module
- Package Distribution
- Network Mapping
- Service Contracts (SLAs)
- Custom forms
- Knowledge base
- Tasks and Timesheet Management
- Workflow Management
- Service Contracts (SLAs)
- Custom forms
- Knowledge base
- Tasks and Timesheet Management
- Workflow Management
Awards & Badges Received
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Key Features of Simplydesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Simplydesk
SMEs
Enterprises
Company Details
| Company Name: | Simplydesk |
|---|---|
| Headquarter: | Lyon, |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Simplydesk are as follows :
- Enterprises
- SMEs
- SMEs
Simplydesk has 3 plans,
- Basic Helpdesk USD 0.00
- SimplyAsset USD 0.00
- Advanced Helpdesk USD 0.00
Simplydesk is allowed 0 Days Free Trial.
The key featuers of Simplydesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Simplydesk pricing model : Onetime(Perpetual License)
Simplydesk is Online Software.
No
Simplydesk offers Online (Ticket) support.
Simplydesk provides Help Guides,Blogs,Video Guides for the software training.
