RingCentral

Write a Review

The Leading AI-powered Communications Solution

Yearly,Monthly

Not Available

Platform:

Visit Website Get Free Demo

RingCentral is the award-winning solution for communication and collaboration. It is the server-based, most flexible, customized and cost effective solution. Empower the workforces to be connected by voice, video calling, team messaging, collaboration, online conference meetings.

Pricing of RingCentral

Core

INR 2160

User/Month

Unlimited domestic calling
SMS and MMS
IVR
Google
Microsoft apps
and access to APIs
Single sign-on
Analytics for IT administrators

Advanced

INR 2520

User/Month

Everything in Core PLUS
Auto call recording
Advanced call monitoring and handling
Multi-site management
Access to Salesforce
Zendesk
and 300+ apps
Internet fax
Essential business analytics

Ultra

INR 3240

User/Month

Everything in Advanced PLUS
Unlimited enterprise-grade HD video
whiteboards
messaging
Customizable business insights
Unlimited file-sharing
Unlimited storage for files and recordings
Enhanced business analytic suite

Key Features of RingCentral

Outbound Call Center
Inbound Call Center
Concurrency Support
Queue Management (Calls)
IVR Support
Auto Call Recording
Call Monitoring
Live Chat
Progressive Dialer
Predictive Dialer

Specification

Other Categories:

Cloud Call Center Software, Virtual Call Center Software, Call Center Software For Mac, Call Center Software

Deployment:

Customer Support:

Phone,Email,Live Chat,Online (Ticket)

Customization:

Yes

Languages Support:

Chinese, Dutch, English, German

Who uses RingCentral

StartUps

SMEs

Agencies

Company Details

Company Name: RingCentral
Website: Visit Website
Headquarter:
Belmont, California United States
Social Media:

Description

RingCentral Contact Center offers an all-inclusive omnichannel customer engagement solution that includes advanced artificial intelligence features like proactive outreach tools, self-service bots, and Intelligent Virtual Agents that can identify the intent of their clients. It provides a fully integrated, AI-driven worker engagement management and analytics platform with more than 300 prebuilt connectors.

The platform uses unified communications and enterprise-grade telephony infrastructure for smooth cross-functional collaboration, and it is seamlessly integrated with RingCentral's MVP solution.

Using the cloud-based phone system and conferencing services from RingCentral improves networking with clients and staff. Its intuitive tools and dashboard allow for quick navigation with a little learning curve for new users.

With the help of the powerful cloud contact center, employees can provide exceptional client experiences over a variety of channels and timeframes by utilizing features like skill-based routing, agent management, and real-time insights.

RingCentral Contact Center ensures that agents have the resources they need to interact with customers across their chosen channels. This solution offers a practical yet user-friendly experience adjustable across different team sizes and devices and is especially well-suited for small organizations looking for a reliable phone system.