Pythia software is a platform used to provide your agents with AI-powered suggestions and enhanced tools to boost your customer experience for Zendesk. The software offers advanced and macro usage analytics complemented to filter and export the reporting results. Classify categorizes with incoming tickets and assigns them to agent in minutes.
Pricing of Pythia
- Reply Suggestions
- Apply or Submit
- Advanced Search
- Quick Buttons
- Short Tiltles
- Dynamic Content Support
- Reply Suggestions
- Apply or Submit
- Advanced Search
- Quick Buttons
- Short Tiltles
- Dynamic Content Support
- Includes features of Standard plan
- plus
- Macros Usage Reporting
- Macros AutoApply
- Macros AutoSubmit
- Pythia Classifier
- Includes features of Standard plan
- plus
- Macros Usage Reporting
- Macros AutoApply
- Macros AutoSubmit
- Pythia Classifier
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Key Features of Pythia
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Pythia
SMEs
Enterprises
Company Details
| Company Name: | Pythia |
|---|---|
| Headquarter: | Minsk , Minsk Belarus |
| Social Media: |
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Pythia Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Pythia are as follows :
- Enterprises
- SMEs
- SMEs
Pythia has 2 plans,
- Standard USD 30.00 /User/Month
- Advanced USD 0.00
Pythia is allowed 0 Days Free Trial.
The key featuers of Pythia are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Pythia pricing model : Onetime(Perpetual License)
Pythia is Online Software.
No
Pythia offers Online (Ticket) support.
Pythia provides Help Guides,Blogs for the software training.
