NovoChat
By NovoChat
NovoChat is an omnichannel messaging platform that enables companies to broadcast messages and promotions over WhatsApp and Messenger. It also allows them to provide multi-agent customer support over the aforementioned platforms, facilitating steady business growth. Moreover, with NovoChat, companies can send messages to the loyal client base in bulk, providing all the required updates about current proceedings within the organisation. Admins can start with the particular solution in three easy steps, they need to generate a workspace, upload CSV files of contacts and start generating personalised messages. It can also be used to have 1:1 conversations, generate sales opportunities and in customer segmentation tasks. The effective use cases of NovoChat goes as, FB messenger on website, LINE on website, chat button on website and Telegram on website. Lastly, users can depend on the knowledge base of NovoChat to learn how to broadcast messages on Whatsapp business, add chat buttons on their websites and WhatsApp business on websites.
Pricing of NovoChat
- Facebook Messenger
- LINE
- Telegram
- Omnichannel Widget
- Resolve & Assign
- Agent Management
- Auto-Reply
- Support: Support Ticket
- Facebook Messenger
- LINE
- Telegram
- Omnichannel Widget
- Resolve & Assign
- Agent Management
- Auto-Reply
- Support: Support Ticket
- WhatsApp Business
- Facebook Messenger
- LINE
- Telegram
- Omnichannel Widget
- Resolve & Assign
- Agent Management
- Auto-Reply
- Support: Live Chat
- WhatsApp Business Number: $49 per Month
- WhatsApp Session Message: $0.005
- WhatsApp Template Message: Check destination pricing
- WhatsApp Business
- Facebook Messenger
- LINE
- Telegram
- Omnichannel Widget
- Resolve & Assign
- Agent Management
- Auto-Reply
- Support: Live Chat
- WhatsApp Business Number: $49 per Month
- WhatsApp Session Message: $0.005
- WhatsApp Template Message: Check
Awards & Badges Received
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Key Features of NovoChat
Key Features:
Key Specification
| Other Categories: | Live Chat Software Live Chat Software For Free |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses NovoChat
SMEs
Enterprises
Company Details
| Company Name: | NovoChat |
|---|---|
| Headquarter: | Singapore, Singapore Singapore |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of NovoChat are as follows :
- Enterprises
- SMEs
- SMEs
NovoChat has 2 plans,
- Free USD 0.00
- Business USD 19.00 /User/Month
NovoChat is not allowing Free Trial.
The key featuers of NovoChat are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
NovoChat pricing model : Onetime(Perpetual License)
NovoChat is Online Software.
No
NovoChat offers Business Hours,Online (Ticket) support.
NovoChat provides Help Guides,Blogs for the software training.
