MyAlice is an all-in-one helpdesk software platform that enables you to sell and service your clients wherever they are, and control everything from a single place. It helps you manage everything in one place, getting all of your client information, messages, and orders directly to your email. With MyAlice, you can ensure 24/7 assistance to your customers using AI-powered NLP chatbots that can answer up to 60% of your customers' questions in many languages across all channels. You can get a customized analytics dashboard to access client information, sales and conversion statistics, and agent performance reports in real time, so you can make smarter choices. You can engage your clients in meaningful discussions across all channels and convert them. You can manage support, social media, and e-commerce orders in one mailbox. You can also manage orders quicker from your email with clients and order data at your emails. You can get individual data on agent productivity and track your team's success.
Pricing of MyAlice
- $9 per Month billed Yearly
- $12 per Month billed Monthly
- Unlimited customers
- Live Chat
- Line
- Telegram
- Viber
- and Instagram
- WhatsApp business
- Chatbot for all channels
- Deep Shopify and WooCommerce integration
- Remove MyAlice branding
- $9 per Month billed Yearly
- $12 per Month billed Monthly
- Unlimited customers
- Live Chat
- Line
- Telegram
- Viber
- and Instagram
- WhatsApp business
- Chatbot for all channels
- Deep Shopify and WooCommerce integration
- Remove MyAlice branding
- $27 per Month billed Yearly
- $36 per Month billed Monthly
- Includes features of Premium plan
- plus
- WhatsApp catalog & commerce
- Full onboarding & migration
- WhatsApp marketing automation
- Natural language processing
- Datalab connection
- Custom API integration
- Dedicated CSM
- Custom branding
- $27 per Month billed Yearly
- $36 per Month billed Monthly
- Includes features of Premium plan
- plus
- WhatsApp catalog & commerce
- Full onboarding & migration
- WhatsApp marketing automation
- Natural language processing
- Datala
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Key Features of MyAlice
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses MyAlice
SMEs
Enterprises
Company Details
| Company Name: | MyAlice |
|---|---|
| Headquarter: | Singapore. Singapore, |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of MyAlice are as follows :
- Enterprises
- SMEs
- SMEs
MyAlice has 2 plans,
- Premium USD 36.00 /Month
- Enterprise USD 180.00 /Month
MyAlice is allowed 0 Days Free Trial.
The key featuers of MyAlice are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
MyAlice pricing model : Monthly,Yearly
MyAlice is Online Software.
No
MyAlice offers Online (Ticket) support.
MyAlice provides Help Guides,Blogs,Video Guides for the software training.
