LiveEngage

By LiveEngage

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What is LiveEngage?

LiveEngage (LivePerson) is an engagement and messaging service that allows businesses to engage with their customers in real time via chat, messaging apps and artificial intelligence conversations. By using Live Engage, companies can provide customers with better customer service, boosting conversion and enhancing relationships, through real-time communication through many different channels.

Pricing of LiveEngage

Custom

USD 0.00

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Mobile and web messaging
Robust reporting and analytics
Real-time sentiment analysis
Text analytics to find Hot topics
Smart agent routing
Secure co-browsing
Offsite engagements
Accessibility
Mobile and web messaging
Robust reporting and analytics
Real-time sentiment analysis
Text analytics to find Hot topics
Smart agent routing
Secure co-browsing
Offsite engagements
Accessibility

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Key Features of LiveEngage

Key Features:

Agent Scheduling
Call Me Option
Co-Browsing
Knowledge Database
Offline Form
Persistent Chat
Shortcut Messages
Visitor Targeting
Video Chat
Transfers

Key Specification

Other Categories:	Live Chat Software
Deployment:	Cloud Hosted
Customer Support:	Phone,Online (Ticket)
Customization:	No
Languages Support:	English

Who uses LiveEngage

Personal

SMEs

Enterprises

Company Details

Company Name:	LiveEngage
Headquarter:	New York,
Social Media:

LiveEngage Description

Why Choose LiveEngage?

Businesses prefer LiveEngage due to the fact that it provides a safe and expandable customer interaction platform. Its AI-enabled chatbots, real-time analytics, and simple LiveEngage access to log-in features make the operations of customer care teams run without trouble. Popular tools are also integrated with Live Engage, and therefore it is easy to streamline workflows.

Benefits of LiveEngage

Enhanced Customer Experience- interact with customers on chat and messaging applications.
Easy LiveEngage Login - Instantly chat with agents and businesses.
Increased Conversions- One-to-one communication can be used to increase sales.
AI-Powered Automation - The bots can be used to minimize the time to respond and enhance efficiency.
Omnichannel Presence - Control the web, mobile and social interactions with customers.

How to Use LiveEngage

Sign Up & Complete LiveEngage Login -Register to get access to the dashboard.
Activate Channels - include site chats, social messaging or cellular integration.
Set up Agents & Bots- Designate roles and automatize workflows using Live Engage tools.
Connect with Customers - Begin two-way instant communication on various platforms.
Track Performance - Measure analytics and maximize customer service.

Features of LiveEngage

Live chatting and chat service.
Automation bots based on AI.
Basic LiveEngage user control and log-in.
Integration of multi-channels (internet, application, social)
New reporting and analytics.
Individual customer interaction using Live Engage services.

LiveEngage Demo

You can have LiveEngage demo to see its features. The demo will make you realize how Live Engage can enhance your customer support processes, starting with the LiveEngage login process, through chat automation and so on.