Kiodesk software is a platform that helps businesses with customer support. It has tools to track customer conversations, prioritize them, and assign them to the right people. You can also use it to collaborate with teams, define workflows, measure team performance, generate reports, and create a self-service experience.
Pricing of Kiodesk
- Email ticketing
- Multiple shared inboxes
- Automatic email notifications
- Merge tickets
- Split tickets
- Watch tickets
- Time tracking
- Ticket templates
- Satisfaction surveys
- Assume identity
- Outbound email
- Ticket export
- Annotated image attachments
- Undo send
- Sort ticket conversations
- Ticket activities
- Shared canned responses
- Personal canned responses
- Agent collision detection
- Traffic cop
- Public and private notes in tickets
- Filtered Search
- Integrated game mechanics
- Occasional agents
- Dynamic placeholders
- Cust
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Key Features of Kiodesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software Help Desk Software For Free |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Kiodesk
SMEs
Enterprises
Company Details
| Company Name: | Kiodesk |
|---|---|
| Headquarter: | New York, |
| Social Media: |
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Frequently Asked Questions (FAQs)
The user group of Kiodesk are as follows :
- Enterprises
- SMEs
- SMEs
Kiodesk has 1 plans,
- Kiodesk USD 0.00
Kiodesk is not allowing Free Trial.
The key featuers of Kiodesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Kiodesk pricing model : Onetime(Perpetual License)
Kiodesk is Online Software.
No
Kiodesk offers Phone,Online (Ticket) support.
Kiodesk provides Help Guides,Blogs for the software training.
