Kayako

Kayako

Best Live Chat Service Provider

Monthly
14 Days
Platform:
Kayako is world's leading multi-channel helpdesk and lives chat software. It builds web-centric customer support solutions that enable organizations to deliver a better support experience to their customers and, as a team, work and collaborate more effectively.

Pricing of Kayako

Inbox

INR 990.00

  • Unified conversations
  • Email Support
  • Live chat - Kayako Messenger
  • Twitter
  • Facebook
  • Up to 5 Multiple channels
  • Up to 2 Live chat proactive engagement rules
  • Agent collision prevention
  • User profiles
  • Help Center
  • Rich text Help Center articles
  • Social sign-in for Help Center
  • Help Center article rating
  • Customer request portal
  • Suggested answers for customers
  • Responsive
  • mobile-friendly Help Center
  • Unified Search
  • Reply-only macros
  • Two-way email processing
  • Assignment rules
  • Basic Insights
  • SLA reporting

Growth

INR 1980.00

  • All Inbox Features+
  • Organization profiles
  • Custom conversation fields
  • Custom user and organization fields
  • Macros
  • Macro placeholders
  • Custom conversation views
  • Time tracking
  • Trigger automations
  • Monitor automations
  • Business hour holidays
  • Support workflow
  • Suspended messages
  • Advanced Insights
  • SLA reporting
  • Help Center insights
  • Full Help Center layout customization
  • Branding removal (Help Center)
  • Branding removal (Kayako Messenger)
  • Advanced Help Center customization
  • Custom and private apps

Scale

INR 3960.00

  • All Growth Features+
  • Shared organizations
  • Restricted conversation views
  • Internal Help Center
  • Native Salesforce integration
  • Network access restrictions
  • Custom password policies for customers
  • Custom password policies for agents
  • Custom roles and permissions
  • Guaranteed availability SLA
  • Customer Success Manager
  • Onboarding
  • Phone callback support

Key Features of Kayako

Specification

categories
Other Categories:

Live Chat Software

deployment
Deployment:

any

Support
Customer Support:

Email,Live Chat,Online (Ticket)

Customization
Customization:

Yes

languages
Languages Support:

English

Who uses Kayako

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

  • Company Name: Kayako Ltd.
  • Website: Visit Website
  • Headquarter: ,
  • Social Media:

Description

Kayako Messenger is more than just simple live chat. Your team and your customers can pick up the conversation on your website and across channels, real-time or not.

Kayako Classic Documentation:

  1. Quick Start Guides
  2. Custom Templates
  3. Advanced Configuration
  4. Email Support
  5. Installation and Upgrades
  6. Interactive Tutorials
  7. Multi-Language Support



Kayako Video

Kayako Screenshots

FAQ's

The user group of Kayako are as follows :

  • Startups
  • SMEs
  • Agencies
  • Enterprises

Kayako has 3 plans,

  • Inbox INR 990.00
  • Growth INR 1980.00
  • Scale INR 3960.00

The key featuers of Kayako are as follows :

Kayako pricing model : Monthly

Kayako is any Software.

Kayako offers Email,Live Chat,Online (Ticket) support.

Kayako provides Video Guides,Blogs,Webinars,Infographics,Case Studies for the software training.