InstantKB is a powerful help desk designed to help businesses reduce, streamline, and deliver great customer support. It pulls together all your inbound questions from email, web, live chat, phone, Facebook, and Twitter to provide a single, consistent view of all your support, helping agents help customers fast. If you purchase an InstantKB on-premise or cloud license, we'll be in touch to see how we can help with your design.
Pricing of InstantKB
- Up to 2 Support Agents
- Public or Private Support Site
- Multi Channel Support
- Unlimited Tickets
- Contacts & Articles
- Free Upgrades + 1st Class Support
- Up to 2 Support Agents
- Public or Private Support Site
- Multi Channel Support
- Unlimited Tickets
- Contacts & Articles
- Free Upgrades + 1st Class Support
- Includes features of Personal plan
- plus
- Up to 5 Support Agents
- Advanced SEO Capabilities
- Advanced Ranked Search
- Free Theme To Match Your Brand
- Includes features of Personal plan
- plus
- Up to 5 Support Agents
- Advanced SEO Capabilities
- Advanced Ranked Search
- Free Theme To Match Your Brand
- Includes features of Professional plan
- plus
- Up to 10 Support Agents
- Optional FTP Access
- HTTPS / SSL Support
- Telephone Support
- Includes features of Professional plan
- plus
- Up to 10 Support Agents
- Optional FTP Access
- HTTPS / SSL Support
- Telephone Support
- Includes features of Bussiness plan
- plus
- Up to 20 Support Agents
- On-Premise Development Install
- Optional Database Access
- Single Sign On (SSO) Support
- Includes features of Bussiness plan
- plus
- Up to 20 Support Agents
- On-Premise Development Install
- Optional Database Access
- Single Sign On (SSO) Support
Awards & Badges Received
Get More Awards & Badges from Techimply
Key Features of InstantKB
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses InstantKB
SMEs
Enterprises
Company Details
| Company Name: | InstantKB |
|---|---|
| Headquarter: | Cheshire, |
| Social Media: |
Most Popular Software
ManageEngine ServiceDesk Plus
Design, automate, deliver, and manage critical IT and business services
0.0
Alternative
ManageEngine ServiceDesk Plus
Design, automate, deliver, and manage critical IT and business services
0.0
InstantKB Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of InstantKB are as follows :
- Enterprises
- SMEs
- SMEs
InstantKB has 4 plans,
- Personal USD 39.00 /Month
- Professional USD 89.00 /Month
- Business USD 149.00 /Month
- Enterprise USD 229.00 /Month
InstantKB is allowed 0 Days Free Trial.
The key featuers of InstantKB are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
InstantKB pricing model : Onetime(Perpetual License)
InstantKB is Online Software.
No
InstantKB offers Business Hours,Online (Ticket) support.
InstantKB provides Help Guides,Blogs,Video Guides for the software training.
