Helpy is a customer support platform that is designed for companies that want to have customer data security and control. Helpy Pro is a single-tenant private cloud deployment that allows you to avoid vendor lock-in, own your data, and integrate with the tools you already use to keep data private and secure. Helpy works across all devices, allowing your team to deliver great support everywhere and anywhere. Helpy connects to your incoming support email addresses, converting each message into a ticket that can be assigned agents, teams, and tracked by status throughout its' life.
Pricing of Helpy
- Privacy and Security
- Core Ticketing
- Customer Helpcenter
- KB and Communities
- Privacy and Security
- Core Ticketing
- Customer Helpcenter
- KB and Communities
- Advanced Ticketing
- Live Chat
- Contextual Help Widget
- Multi Form Builder
- Advanced Ticketing
- Live Chat
- Contextual Help Widget
- Multi Form Builder
- Team Permissions
- Customer Announce
- Form Embed
- Advanced Chat
- Team Permissions
- Customer Announce
- Form Embed
- Advanced Chat
- Multiple Accounts
- Full Whitelabel
- Resell Rights
- Product Embed
- Multiple Accounts
- Full Whitelabel
- Resell Rights
- Product Embed
- Privacy and Security
- Core Ticketing
- Customer Helpcenter
- KB and Communities
- Advanced Ticketing
- Live Chat
- Contextual Help Widget
- Multi Form Builder
- Team Permissions
- Customer Announce
- Form Embed
- Advanced Chat
- Privacy and Security
- Core Ticketing
- Customer Helpcenter
- KB and Communities
- Advanced Ticketing
- Live Chat
- Contextual Help Widget
- Multi Form Builder
- Team Permissions
- Customer Announce
- Form Embed
- Advanced Chat
Awards & Badges Received
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Key Features of Helpy
Key Features:
Key Specification
| Other Categories: | Help Desk Software Help Desk Software For Mac |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Helpy
SMEs
Enterprises
Company Details
| Company Name: | Helpy |
|---|---|
| Headquarter: | Lehi, |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Helpy are as follows :
- Enterprises
- SMEs
- SMEs
Helpy has 5 plans,
- Basic USD 15.00 /User/Month
- Essential USD 25.00 /User/Month
- Total USD 50.00 /User/Month
- Enterprise USD 0.00
- Self Hosted USD 40.00 /User/Month
Helpy is allowed 0 Days Free Trial.
The key featuers of Helpy are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Helpy pricing model : Onetime(Perpetual License)
Helpy is Online Software.
No
Helpy offers Online (Ticket) support.
Helpy provides Help Guides,Blogs,Video Guides for the software training.
