Freshdesk Customer Success (Formely Freshsuccess)

Freshdesk Customer Success (Formely Freshsuccess)

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By Freshdesk Customer Success (Formely Freshsuccess)

Onetime(Perpetual License)
Not Available
Platform:
Free Demo Get a Quote
Freshsuccess is a software that helps you reduce churn, expand your customer base, and deepen your customer connections. It identifies new advocates or expansion prospects while also proactively addressing customer risk. For your Customer Success team, you can also standardize procedures, automate tasks, and define best practices. Freshsuccess allows you to capture user behaviour within your product and sync customer information from other business applications, as well as compute account health based on customer behaviour, support ticket patterns, NPS answers, and more. To keep your work on track, you can give an owner, a priority, and a due date with this software. Important information won't be buried in emails or spreadsheets if you include comments and attachments. It tracks customer health and uses data to intervene and interact with the appropriate customers at the right time to help your customer and your team achieve their goals. The software assists executives in identifying actionable customer patterns. It provides essential account trends that are critical to business performance, such as product

Pricing of Freshdesk Customer Success (Formely Freshsuccess)

Estate

USD 79

/User/Month

  • 10
  • 000 Accounts
  • 100
  • 000 Emails / month
  • 3 Maintained integrations
  • Health Scoring
  • Proactive Alerts
  • Reporting and Analytics
  • Task Management
  • Email Campaigns
  • Email Triggers
  • 10
  • 000 Accounts
  • 100
  • 000 Emails / month
  • 3 Maintained integrations
  • Health Scoring
  • Proactive Alerts
  • Reporting and Analytics
  • Task Management
  • Email Campaigns
  • Email Triggers

Forest

USD 129

/User/Month

  • Unlimited Accounts
  • 250
  • 000 Emails / month
  • 8 Maintained integrations
  • Health Scoring
  • Proactive Alerts
  • Reporting and Analytics
  • Task Management
  • Email Campaigns
  • Email Triggers
  • Account Hierarchy
  • Team Performance
  • Multiple Products
  • Custom Business Logic
  • Enterprise SLA
  • Unlimited Accounts
  • 250
  • 000 Emails / month
  • 8 Maintained integrations
  • Health Scoring
  • Proactive Alerts
  • Reporting and Analytics
  • Task Management
  • Email Campaigns
  • Email Triggers
  • Account Hierarchy
  • Team Performance
  • Multiple Products
  • Custom Business

Key Features of Freshdesk Customer Success (Formely Freshsuccess)

Specification

categories
Other Categories:

Customer Success Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Business Hours,Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Freshdesk Customer Success (Formely Freshsuccess)

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Freshdesk Customer Success (Formely Freshsuccess)
  • Website: Visit Website
  • Headquarter:
    United States
    San Mateo, California United States
  • Social Media:

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Freshdesk Customer Success (Formely Freshsuccess) Video

Freshdesk Customer Success (Formely Freshsuccess) Screenshots

FAQ's

The user group of Freshdesk Customer Success (Formely Freshsuccess) are as follows :

  • Enterprises
  • SMEs
  • SMEs

Freshdesk Customer Success (Formely Freshsuccess) has 2 plans,

  • Estate USD 79 /User/Month
  • Forest USD 129 /User/Month

The key featuers of Freshdesk Customer Success (Formely Freshsuccess) are as follows :

Freshdesk Customer Success (Formely Freshsuccess) pricing model : Onetime(Perpetual License)

Freshdesk Customer Success (Formely Freshsuccess) is Online Software.

No

Freshdesk Customer Success (Formely Freshsuccess) offers Business Hours,Online (Ticket) support.

Freshdesk Customer Success (Formely Freshsuccess) provides Help Guides,Blogs,Video Guides for the software training.