FocalScope

FocalScope

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By FocalScope

Onetime(Perpetual License)
0 Days
Platform:
Free Demo Get a Quote
FocalScope is a powerful live chat software that helps you convert your website visitors into customers. With amazing pre-built templates and customizable live chat signup forms, FocalScope helps you impress your visitors from the word go. The canned or predefined chat responses make it easier for your agents to reply to your visitors. The FocalScope Intelligent live chat tool makes sure that the right agent gets to chat to the right visitor based on their skill set and experience. Reply to your customers across different platforms like Live Chat, Twitter, Facebook and Phone, all from one place. With FocalScope, you can transfer chat from one agent to another with just a single click.

Pricing of FocalScope

Small Cloud

USD 9

/Month

  • Up to 2 Agents
  • Up to 2 Email Addresses
  • 2 GB
  • Email Ticketing
  • Live Chat
  • 24/5 Support
  • Up to 2 Agents
  • Up to 2 Email Addresses
  • 2 GB
  • Email Ticketing
  • Live Chat
  • 24/5 Support

Cloud

USD 39

/Month

  • Unlimited Email Addresses
  • 30 / 60 / 90 GB
  • Includes the Features of Small Cloud Plans Plus
  • 24/7 Support
  • Customer Portal
  • Satisfaction Survey
  • Twitter and Facebook
  • Multibrand Support
  • Reporting and Dashboards
  • Unlimited Email Addresses
  • 30 / 60 / 90 GB
  • Includes the Features of Small Cloud Plans Plus
  • 24/7 Support
  • Customer Portal
  • Satisfaction Survey
  • Twitter and Facebook
  • Multibrand Support
  • Reporting and Dashboards

On Premise

USD 39

/Month

  • Unlimited GB
  • Includes all the Features of Cloud Plan Plus
  • Dedicated Server
  • Dedicated IP Address
  • Access to SQL Database
  • VPN (IPSEC)
  • Unlimited GB
  • Includes all the Features of Cloud Plan Plus
  • Dedicated Server
  • Dedicated IP Address
  • Access to SQL Database
  • VPN (IPSEC)

Phone System

USD 0

  • Multiple Phone Lines
  • Multi Country Support
  • Welcome Greetings
  • Waiting Music
  • IVR Phone Trees
  • Business Hours
  • Phone Queues
  • Call Rules
  • Transfer Calls
  • Call Back
  • Click To Dial
  • Call Recording
  • Voicemail
  • Agent Screen Pop Up
  • Ticket Creation
  • SIP Trunk
  • Reporting and Dashboard
  • 24/7 Support
  • Multiple Phone Lines
  • Multi Country Support
  • Welcome Greetings
  • Waiting Music
  • IVR Phone Trees
  • Business Hours
  • Phone Queues
  • Call Rules
  • Transfer Calls
  • Call Back
  • Click To Dial
  • Call Recording
  • Voicemail
  • Agent Screen Pop Up
  • Ticket Cr

Key Features of FocalScope

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Shortcut Messages
  • Visitor Targeting
  • Video Chat
  • Transfers

Specification

categories
Other Categories:

Live Chat Software, Live Chat Software For PC, Live Chat Software For Free

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Phone

Customization
Customization:

No

languages
Languages Support:

English

Who uses FocalScope

SMEs
SMEs

Company Details

  • Company Name: FocalScope
  • Website: Visit Website
  • Headquarter: USA ,
  • Social Media:

Description

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FocalScope Video

FocalScope Screenshots

FAQ's

The user group of FocalScope are as follows :

  • SMEs
  • SMEs

FocalScope has 4 plans,

  • Small Cloud USD 9 /Month
  • Cloud USD 39 /Month
  • On Premise USD 39 /Month
  • Phone System USD 0

The key featuers of FocalScope are as follows :

  • Agent Scheduling
  • Call Me Option
  • Co-Browsing
  • Knowledge Database
  • Offline Form
  • Persistent Chat
  • Shortcut Messages
  • Visitor Targeting
  • Video Chat
  • Transfers

FocalScope pricing model : Onetime(Perpetual License)

FocalScope is Online Software.

No

FocalScope offers Phone support.

FocalScope provides Help Guides,Blogs,Video Guides for the software training.