eStreamDesk is a flexible platform that enables the helpdesk team to quickly and deftly manage a large number of requests from various services. eStreamDesk is designed to streamline the email support process by automatically converting incoming emails into tickets and assigning them according to predefined rules. eStreamDesk also integrates directly with Twitter, so that every tweet becomes a support ticket. This can save a lot of time by avoiding the need to answer the same questions repeatedly. In addition, eStreamDesk's knowledge base feature allows you to create a highly targeted, information-rich resource for your users.
Pricing of eStreamDesk
- 1 Agent Free
- 3 Months Data Retention
- Ticketing System
- Knowledge Base
- Rebrandable
- Use Your Domain
- 1 Agent Free
- 3 Months Data Retention
- Ticketing System
- Knowledge Base
- Rebrandable
- Use Your Domain
- 5 Agent Free
- 6 Months Data Retention
- SSL encryption
- Reports
- Realtime desktop notifications
- Includes features of Freelancer pan
- 5 Agent Free
- 6 Months Data Retention
- SSL encryption
- Reports
- Realtime desktop notifications
- Includes features of Freelancer pan
- 10 Agent Free
- 1 Year Data Retention
- Realtime chat
- Custom languages
- Custom ticket fields
- Theme customization
- Full audit log
- Includes features of Small Business pan
- 10 Agent Free
- 1 Year Data Retention
- Realtime chat
- Custom languages
- Custom ticket fields
- Theme customization
- Full audit log
- Includes features of Small Business pan
- 25 Agent Free
- 2 Years Data Retention
- Facebook integration
- Twitter integration
- E-mail passthrough
- Custom SSL cert
- Includes features of Professional pan
- 25 Agent Free
- 2 Years Data Retention
- Facebook integration
- Twitter integration
- E-mail passthrough
- Custom SSL cert
- Includes features of Professional pan
Awards & Badges Received
Get More Awards & Badges from Techimply
Key Features of eStreamDesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software Help Desk Software For Free |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses eStreamDesk
Personal
SMEs
Enterprises
Company Details
| Company Name: | eStreamDesk |
|---|---|
| Headquarter: | NA, |
| Social Media: |
Most Popular Software
ManageEngine ServiceDesk Plus
Design, automate, deliver, and manage critical IT and business services
0.0
Alternative
ManageEngine ServiceDesk Plus
Design, automate, deliver, and manage critical IT and business services
0.0
eStreamDesk Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of eStreamDesk are as follows :
- Personals
- Enterprises
- SMEs
- SMEs
eStreamDesk has 4 plans,
- FREELANCER USD 0.00
- SMALL BUSINESS USD 29.00 /Month
- PROFESSIONAL USD 75.00 /Month
- ENTERPRISE USD 212.00 /Month
eStreamDesk is allowed 0 Days Free Trial.
The key featuers of eStreamDesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
eStreamDesk pricing model : Onetime(Perpetual License)
eStreamDesk is Online Software.
No
eStreamDesk offers Business Hours,Online (Ticket) support.
eStreamDesk provides Help Guides,Blogs,Video Guides for the software training.
