Enchant's customer-centric products help users provide support with a personal touch. Shared inboxes, knowledge websites & live chat. All in one intuitive platform. For teams of all sizes. Enchant's shared inbox offers powerful collaboration to your team, yet feels just like email to your customers. This makes it super easy for anyone on your team to manage a FAQ or knowledge base content. So your customers can help themselves. Help is just a click away with the Enchant Messenger. Live chat, knowledge base & contact form. All in one place.
Pricing of Enchant
- Shared Inboxes
- Knowledge Bases
- Messengers
- Satisfaction Ratings
- Powerful Integrations
- Workflow Automation
- Reporting & Analytics
- Shared Inboxes
- Knowledge Bases
- Messengers
- Satisfaction Ratings
- Powerful Integrations
- Workflow Automation
- Reporting & Analytics
Awards & Badges Received
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Key Features of Enchant
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Enchant
Personal
SMEs
Enterprises
Company Details
| Company Name: | Enchant |
|---|---|
| Headquarter: | United States, |
| Social Media: |
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Enchant Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Enchant are as follows :
- Personals
- Enterprises
- SMEs
- SMEs
Enchant has 1 plans,
- Enchant USD 15.00 /User/Month
Enchant is allowed 0 Days Free Trial.
The key featuers of Enchant are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Enchant pricing model : Onetime(Perpetual License)
Enchant is Online Software.
No
Enchant offers Online (Ticket) support.
Enchant provides Help Guides,Blogs for the software training.
