due.work

due.work

By due.work

Onetime(Perpetual License)
Not Available
Platform:
due.work is a customer support and engagement platform that helps businesses build their knowledge base, live chat, feedback, community forums and more. The platform enables businesses to listen to their customers' expectations and thought processes regarding products in a seamless manner, so brands can get access to the information they need to improve the overall user experience. due.work can be integrated into users’ existing workflows to enhance their customer experience. Businesses can also manage all of their customer queries, messages, feedback, knowledge bases from a single, powerful dashboard. Another interesting feature of the platform is that it allows users to convert all the support tickets into public feedback, so businesses can avoid solving the same problems again and again.

Pricing of due.work

Basic

USD 0

  • Tracked Users : 50 Users
  • Projects : Unlimited
  • Page Views : 1000 Views
  • Attachment Size : 10 MB
  • Members / Admins : Unlimited
  • Storage : 100 MB
  • Boards : Unlimited
  • Status Updates
  • Admin Reports
  • User Reports
  • Themes
  • Articles : Unlimited
  • Multilingual
  • Multiple Help Center
  • Multiple Themes
  • Embed Anywhere
  • SEO Optimization
  • Tasks & Todos : Unlimited
  • Disucussions
  • Notes : Unlimited
  • Projects : Unlimited
  • Team Members : Unlimited
  • Public Sharing
  • Ready made templates
  • Tracked Users : 50 Users
  • Projects : Unlimited
  • Page

Premium

USD 49

/Month

  • Tracked Users : 1000 Users
  • Projects : Unlimited
  • Page Views : 25000 Views
  • Attachment Size : 500 MB
  • Members / Admins : Unlimited
  • Storage : 50 GB
  • Boards : Unlimited
  • Status Updates
  • Admin Reports
  • User Reports
  • Themes
  • Articles : Unlimited
  • Multilingual
  • Multiple Help Center
  • Multiple Themes
  • Embed Anywhere
  • SEO Optimization
  • Tasks & Todos : Unlimited
  • Disucussions
  • Notes : Unlimited
  • Projects : Unlimited
  • Team Members : Unlimited
  • Public Sharing
  • Ready made templates
  • Activity Log
  • Bulk Export
  • Tracked Users : 1000 U

Enterprise

USD 0

  • Tracked Users : Unlimited
  • Projects : Unlimited
  • Page Views : Unlimited
  • Attachment Size : Unlimited
  • Members / Admins : Unlimited
  • Storage : Unlimited
  • Boards : Unlimited
  • Status Updates
  • Admin Reports
  • User Reports
  • Themes
  • Custom Domain
  • Remove Branding
  • Articles : Unlimited
  • Multilingual
  • Multiple Help Center
  • Multiple Themes
  • Embed Anywhere
  • SEO Optimization
  • Tasks & Todos : Unlimited
  • Disucussions
  • Notes : Unlimited
  • Projects : Unlimited
  • Team Members : Unlimited
  • Public Sharing
  • Ready made templates
  • Activity Log

Key Features of due.work

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

Specification

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Phone,Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses due.work

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: due.work
  • Website: Visit Website
  • Headquarter:
    India
    Gurgaon, Haryana India
  • Social Media:

Description

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due.work Video

due.work Screenshots

FAQ's

The user group of due.work are as follows :

  • Enterprises
  • SMEs
  • SMEs

due.work has 3 plans,

  • Basic USD 0
  • Premium USD 49 /Month
  • Enterprise USD 0

The key featuers of due.work are as follows :

  • Automated Routing
  • Community Forums
  • Document Storage
  • Incident Management
  • Knowledge Base
  • Known Issue Management
  • Multi-Channel Communication
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Ticket Management
  • Macros (Templated Responses)
  • Customizable Branding
  • Contract (SLA Management)
  • Alerts (Escalation)
  • Live Chat

due.work pricing model : Onetime(Perpetual License)

due.work is Online Software.

No

due.work offers Phone,Online (Ticket) support.

due.work provides Help Guides,Blogs,Video Guides for the software training.