DiamanteDesk
By DiamanteDesk
DiamanteDesk is a free, open-source help-desk solution that is easy to use and can be customized to meet the unique needs of your business. It is based on a modern technology stack (PHP 5, Symfony2, Oro Platform, Bootstrap) that provides high reliability, flexibility, scalability, and extensibility. Our support ticketing system will help you take the quality of your customer care to a new level.
Pricing of DiamanteDesk
- Modern and the most prospective technologies
- Deep integrations
- Full control of the system via API
- Modern and the most prospective technologies
- Deep integrations
- Full control of the system via API
Awards & Badges Received
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Key Features of DiamanteDesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses DiamanteDesk
SMEs
Enterprises
Company Details
| Company Name: | DiamanteDesk |
|---|---|
| Headquarter: | Kyiv, Western Ukraine Ukraine |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of DiamanteDesk are as follows :
- Enterprises
- SMEs
- SMEs
DiamanteDesk has 1 plans,
- DiamanteDesk USD 0.00
DiamanteDesk is not allowing Free Trial.
The key featuers of DiamanteDesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
DiamanteDesk pricing model : Onetime(Perpetual License)
DiamanteDesk is Online Software.
No
DiamanteDesk offers Online (Ticket) support.
DiamanteDesk provides Help Guides,Blogs for the software training.
