The devContact system helps you track issues reported via mobile devices and email, attaching screenshots and logs to help you diagnose and fix issues faster. Customers can attach screenshots from their mobile gallery to help you diagnose and fix issues faster. Device and app logs can be fetched anytime by your support team to help your technical team with issue resolution. Built-In FAQs help your user search problems and find solutions without having to reach out to your support team. Manage your FAQs through the admin dashboard anytime and anywhere.
Pricing of devContact
- Integrate SDK
- Setup Team & FAQs
- Start providing in-app support
- Chat in-app with users
- Intuitive Issue Tracking
- Everything you need for issue tracking & resolution
- Create and Publish FAQs anytime
- anywhere
- Tutorials
- how to's
- help material
- videos and images
- Integrate SDK
- Setup Team & FAQs
- Start providing in-app support
- Chat in-app with users
- Intuitive Issue Tracking
- Everything you need for issue tracking & resolution
- Create and Publish FAQs anytime
- anywhere
- Tutorials
- how to's
- help material
Awards & Badges Received
Get More Awards & Badges from Techimply
Key Features of devContact
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses devContact
SMEs
Enterprises
Company Details
| Company Name: | devContact |
|---|---|
| Headquarter: | NA, |
| Social Media: |
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Frequently Asked Questions (FAQs)
The user group of devContact are as follows :
- Enterprises
- SMEs
- SMEs
devContact has 1 plans,
- devContact USD 0.00
devContact is not allowing Free Trial.
The key featuers of devContact are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
devContact pricing model : Onetime(Perpetual License)
devContact is Online Software.
No
devContact offers Phone,Online (Ticket) support.
devContact provides Help Guides,Blogs for the software training.
