Desky is a simple helpdesk ticketing solution designed to make support tickets work faster for customers and agents. With a transfer button right next to the support ticket, users can assign it directly to the respective departments and team members. The live chat option comes with a mix of the right features to boost conversions. It helps to maintain brand consistency by styling the customer helpdesk according to your brand’s look and feel. Users can personalize brand elements like logo, color, content, and favicon. Businesses can design their Desky by selecting what information is perfect to grab customer attention. It allows users to link their subdomain to their support portal. The tool provides an option where tickets can be converted to emails automatically and also convert incoming emails into tickets.
Pricing of Desky
- 1 Agent
- 100 Tickets/month
- 1000 Customers
- 500MB Storage
- Knowledge Base
- Envato Integration
- 60 Days Data Retention
- 1 Agent
- 100 Tickets/month
- 1000 Customers
- 500MB Storage
- Knowledge Base
- Envato Integration
- 60 Days Data Retention
- 1 Agent
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- Envato Integration
- 1 Agent
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- Envato Integration
- Upto 5 Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Upto 5 Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Upto 10 Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Custom User Roles
- External Purchase Verification
- Upto 10 Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Custom User Roles
- External Pu
- 10+ Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Custom User Roles
- External Purchase Verification
- 10+ Agents
- Unlimited Tickets
- Email Ticketing
- Live Chat
- Unlimited Customers
- Unlimited Products
- Knowledge Base
- Saved Replies
- All Integrations
- Custom Domain
- Remove Desky Branding
- Developer APIs
- Custom JS & CSS
- Custom User Roles
- External Purchase V
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Key Features of Desky
Key Features:
Key Specification
| Other Categories: | Help Desk Software New Saas Software Help Desk Software For Free |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Desky
Personal
SMEs
Company Details
| Company Name: | Desky |
|---|---|
| Headquarter: | Mumbai, Maharashtra India |
| Social Media: |
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Desky Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of Desky are as follows :
- Personals
- SMEs
- SMEs
Desky has 5 plans,
- Free USD 0.00
- Freelancer USD 5.00 /Month
- Startup USD 19.00 /Month
- Business USD 39.00 /Month
- Enterprise USD 149.00 /Month
Desky is not allowing Free Trial.
The key featuers of Desky are as follows :
- Mobile Booking
Desky pricing model : Monthly,Yearly
Desky is Online Software.
No
Desky offers Business Hours,Online (Ticket) support.
Desky provides Help Guides,Blogs,Video Guides for the software training.
