Desky

Desky

By Desky

Monthly,Yearly
Not Available
Platform:
Desky is a simple helpdesk ticketing solution designed to make support tickets work faster for customers and agents. With a transfer button right next to the support ticket, users can assign it directly to the respective departments and team members. The live chat option comes with a mix of the right features to boost conversions. It helps to maintain brand consistency by styling the customer helpdesk according to your brand’s look and feel. Users can personalize brand elements like logo, color, content, and favicon. Businesses can design their Desky by selecting what information is perfect to grab customer attention. It allows users to link their subdomain to their support portal. The tool provides an option where tickets can be converted to emails automatically and also convert incoming emails into tickets.

Pricing of Desky

Free

USD 0

  • 1 Agent
  • 100 Tickets/month
  • 1000 Customers
  • 500MB Storage
  • Knowledge Base
  • Envato Integration
  • 60 Days Data Retention
  • 1 Agent
  • 100 Tickets/month
  • 1000 Customers
  • 500MB Storage
  • Knowledge Base
  • Envato Integration
  • 60 Days Data Retention

Freelancer

USD 5

/Month

  • 1 Agent
  • Unlimited Tickets
  • Email Ticketing
  • Live Chat
  • Unlimited Customers
  • Unlimited Products
  • Knowledge Base
  • Saved Replies
  • Envato Integration
  • 1 Agent
  • Unlimited Tickets
  • Email Ticketing
  • Live Chat
  • Unlimited Customers
  • Unlimited Products
  • Knowledge Base
  • Saved Replies
  • Envato Integration

Startup

USD 19

/Month

  • Upto 5 Agents
  • Unlimited Tickets
  • Email Ticketing
  • Live Chat
  • Unlimited Customers
  • Unlimited Products
  • Knowledge Base
  • Saved Replies
  • All Integrations
  • Custom Domain
  • Remove Desky Branding
  • Developer APIs
  • Custom JS & CSS
  • Upto 5 Agents
  • Unlimited Tickets
  • Email Ticketing
  • Live Chat
  • Unlimited Customers
  • Unlimited Products
  • Knowledge Base
  • Saved Replies
  • All Integrations
  • Custom Domain
  • Remove Desky Branding
  • Developer APIs
  • Custom JS & CSS

Business

USD 39

/Month

  • Upto 10 Agents
  • Unlimited Tickets
  • Email Ticketing
  • Live Chat
  • Unlimited Customers
  • Unlimited Products
  • Knowledge Base
  • Saved Replies
  • All Integrations
  • Custom Domain
  • Remove Desky Branding
  • Developer APIs
  • Custom JS & CSS
  • Custom User Roles
  • External Purchase Verification
  • Upto 10 Agents
  • Unlimited Tickets
  • Email Ticketing
  • Live Chat
  • Unlimited Customers
  • Unlimited Products
  • Knowledge Base
  • Saved Replies
  • All Integrations
  • Custom Domain
  • Remove Desky Branding
  • Developer APIs
  • Custom JS & CSS
  • Custom User Roles
  • External Pu

Enterprise

USD 149

/Month

  • 10+ Agents
  • Unlimited Tickets
  • Email Ticketing
  • Live Chat
  • Unlimited Customers
  • Unlimited Products
  • Knowledge Base
  • Saved Replies
  • All Integrations
  • Custom Domain
  • Remove Desky Branding
  • Developer APIs
  • Custom JS & CSS
  • Custom User Roles
  • External Purchase Verification
  • 10+ Agents
  • Unlimited Tickets
  • Email Ticketing
  • Live Chat
  • Unlimited Customers
  • Unlimited Products
  • Knowledge Base
  • Saved Replies
  • All Integrations
  • Custom Domain
  • Remove Desky Branding
  • Developer APIs
  • Custom JS & CSS
  • Custom User Roles
  • External Purchase V

Key Features of Desky

  • Mobile Booking

Specification

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Business Hours,Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Desky

Personal
Personal
SMEs
SMEs

Company Details

  • Company Name: Desky
  • Website: Visit Website
  • Headquarter:
    India
    Mumbai, Maharashtra India
  • Social Media:

Description

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FAQ's

The user group of Desky are as follows :

  • Personals
  • SMEs
  • SMEs

Desky has 5 plans,

  • Free USD 0
  • Freelancer USD 5 /Month
  • Startup USD 19 /Month
  • Business USD 39 /Month
  • Enterprise USD 149 /Month

The key featuers of Desky are as follows :

  • Mobile Booking

Desky pricing model : Monthly,Yearly

Desky is Online Software.

No

Desky offers Business Hours,Online (Ticket) support.

Desky provides Help Guides,Blogs,Video Guides for the software training.