What technologies does Desk360 focus on? Desk360 focuses on WhatsApp, Facebook, email, contact forms, live chat, and many more!
Pricing of Desk360
- 1 User
- 1 Product
- In-App Message Box
- Web Contact Us
- Huawei AppGallery
- Live Chat
- Ticket Management Quick Answers Association of User Info with Tickets Ticket Activities Setting Ticket Reasons Multiple Action Private Note Tag Management Creating Special Ticket Types Prioritization Rules Auto-Reply Email Template Convert Chat Messages to Tickets
- Quick Answers
- Association of User Info with Tickets
- Ticket Activities
- Setting Ticket Reasons
- Multiple Action
- Private Note
- Tag Management
- Creating Spec
- Includes features of Basic plan
- plus
- App Store
- Google Play
- Ticket Management Group Management Email Notification Channel Based Ticket Assignment Reason Based Ticket Assignment Language Based Ticket Assignment
- Group Management
- Email Notification
- Channel Based Ticket Assignment
- Reason Based Ticket Assignment
- Language Based Ticket Assignment
- Multi-brand Management
- Product Based User Assignment
- Callback Function
- Whitelist IP
- Whitelabel
- One-to-one Customer Support
Awards & Badges Received
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Key Features of Desk360
Key Features:
Key Specification
| Other Categories: | Help Desk Software Help Desk Software For Free |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Desk360
SMEs
Enterprises
Company Details
| Company Name: | Desk360 |
|---|---|
| Headquarter: | Istanbul, |
| Social Media: |
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Alternative
Desk360 Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Desk360 are as follows :
- Enterprises
- SMEs
- SMEs
Desk360 has 3 plans,
- Basic USD 0.00
- Business USD 24.00 /Month
- Enterprise USD 0.00
Desk360 is allowed 0 Days Free Trial.
The key featuers of Desk360 are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Desk360 pricing model : Monthly,Yearly
Desk360 is Online Software.
No
Desk360 offers Online (Ticket) support.
Desk360 provides Help Guides,Blogs,Video Guides for the software training.
