CRMdesk is a web-based help desk software that is very efficient for knowledgebase management and customer support automation over the Internet. The system is deployed as a cost-effective hosted solution to manage and analyze all of your customer requests from a centralized location. CRMdesk is scalable enough to grow with your business needs, from small companies to large enterprises, and from specific manufacturers to vertical business integration.
Pricing of CRMdesk
- 5 Customer Service Representatives: $49
- 10 Customer Service Representatives: $75
- 25 Customer Service Representatives: $149
- Unlimited Customer Service Representatives: $249
- 24/7 customer support included
- Free lifetime upgrade
- Unlimited amount of customers
- Highly customizable: Ability to change Customer Desk appearance.
- Integration with your website: Application is specially designed and developed to allow fast and complete integration with existing customer's website.
- Multilingual user interface:
- 5 Customer Service Representatives: $75
- 10 Customer Service Representatives: $99
- 25 Customer Service Representatives: $199
- Unlimited Customer Service Representatives: $299
- Discussion Forum: Customer's community where they can find solutions
- advices
- discussions and friends.
- Idea Exchange: Dedicated "ideas" forum for customers to post
- vote
- comment and see what is planned to deliver.
- SSL security option: Secure customer communication through the Customer Desk site using 128-bit encryption.
- FAQ
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Key Features of CRMdesk
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses CRMdesk
SMEs
Enterprises
Company Details
| Company Name: | CRMdesk |
|---|---|
| Headquarter: | NA, |
| Social Media: |
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Frequently Asked Questions (FAQs)
The user group of CRMdesk are as follows :
- Enterprises
- SMEs
- SMEs
CRMdesk has 2 plans,
- Standard Edition USD 0.00
- Professional Edition USD 0.00
CRMdesk is allowed 0 Days Free Trial.
The key featuers of CRMdesk are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
CRMdesk pricing model : Onetime(Perpetual License)
CRMdesk is Online Software.
No
CRMdesk offers Online (Ticket) support.
CRMdesk provides Help Guides,Blogs for the software training.
