CommBox is a customer support and messaging platform that provides businesses with an AI-powered omnichannel solution to communicate with their customers. The platform allows businesses to use channels like WhatsApp, social media, video, voice, SMS and more, as per their requirements from one smart inbox. Users can add all-new customer communication channels besides simultaneously monitoring all of their brand assets and online conversations through a unified view. The platform offers an ultimate inbox and outbox for teams to keep all conversations in one place, besides making SLA compliance, tagging, assignments and routing easy.
Pricing of CommBox
- Advanced Customer Management System
- Flexible Deployment Models
- APIs
- Omni-channel Platform Integration
- Available Customization Tools
- Fully Scalable
- High-end Security
- Advanced Customer Management System
- Flexible Deployment Models
- APIs
- Omni-channel Platform Integration
- Available Customization Tools
- Fully Scalable
- High-end Security
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Key Features of CommBox
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Business Hours |
| Customization: | No |
| Languages Support: | English |
Who uses CommBox
SMEs
Enterprises
Company Details
| Company Name: | CommBox |
|---|---|
| Headquarter: | Glil Yam Kibbutz, |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of CommBox are as follows :
- Enterprises
- SMEs
- SMEs
CommBox has 1 plans,
- CommBox USD 0.00
CommBox is not allowing Free Trial.
The key featuers of CommBox are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
CommBox pricing model : Onetime(Perpetual License)
CommBox is Online Software.
No
CommBox offers Phone,Business Hours support.
CommBox provides Help Guides,Blogs,Video Guides for the software training.
