ChatGen is a leading hybrid chatbot platform that helps businesses convert site visitors to potential buyers. It offers exemplary services that are trusted by over 500 businesses, among which are PayPal, Eureka Forbes, and The ELS Club. The features offered by this platform enable businesses to deliver engaging and friendly customer service in no time. Automated lead qualification lets users convert leads with the bot and route them to the right sales rep for easy conversion. Users can also view their visitors live on the website and monitor their activity in real-time. Moreover, with intelligent routing functionalities, the AI-powered platform routes the best lead to high-performing sales reps for efficient delivery of services. Also, extensive analytics lets users get access to and improve their sales strategies and agent-wise performances consciously. Inbuilt live chat facility lets users connect their visitors to a live agent facilitating direct inquiry resolution. Beyond this, intuitively developed conversational landing pages facilitate seamless visitor engagement on the website and are fully customizable
Pricing of ChatGen
Starter
USD 89
/Month
- 1K conversations
- 5 Agents login
- Custom Branding
- Facebook Messenger
- 1K conversations
- 5 Agents login
- Custom Branding
- Facebook Messenger
Business
USD 179
/Month
- Includes the features of Starter plan
- plus
- 2K conversations
- 10 Agents login
- Intelligent Routing
- Slack Integration
- Includes the features of Starter plan
- plus
- 2K conversations
- 10 Agents login
- Intelligent Routing
- Slack Integration
Business Pro
USD 249
/Month
- Includes the features of Business plan
- plus
- 5K conversations
- 12 Agents login
- IP Whitelisting
- FAQ Bot
- Includes the features of Business plan
- plus
- 5K conversations
- 12 Agents login
- IP Whitelisting
- FAQ Bot
Business Elite
USD 0
- Includes the features of Business Pro plan
- plus
- Unlimited Conversations
- Unmask Data From Visitors
- AI Bot Builder (Beta)
- Includes the features of Business Pro plan
- plus
- Unlimited Conversations
- Unmask Data From Visitors
- AI Bot Builder (Beta)
Key Features of ChatGen
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Online (Ticket)
Customization:
No
Languages Support:
English
Who uses ChatGen
SMEs
Enterprises
Company Details
- Company Name: ChatGen
- Website: Visit Website
- Headquarter:
Los Angeles, California United States
- Social Media:
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FAQ's
Q. Who are the main user group of ChatGen?
The user group of ChatGen are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does ChatGen cost?
ChatGen has 4 plans,
- Starter USD 89 /Month
- Business USD 179 /Month
- Business Pro USD 249 /Month
- Business Elite USD 0
Q. What are the main features of ChatGen?
The key featuers of ChatGen are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
Q. What pricing model does ChatGen support?
ChatGen pricing model : Monthly,Yearly
Q. Is ChatGen is online or offline?
ChatGen is Online Software.
Q. Is customization possible in ChatGen?
No
Q. What type of support does ChatGen provide?
ChatGen offers Online (Ticket) support.
Q. What type of guides provided by ChatGen for training?
ChatGen provides Help Guides,Blogs,Video Guides for the software training.
