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ChatGen is a leading hybrid chatbot platform that helps businesses convert site visitors to potential buyers. It offers exemplary services that are trusted by over 500 businesses, among which are PayPal, Eureka Forbes, and The ELS Club. The features offered by this platform enable businesses to deliver engaging and friendly customer service in no time. Automated lead qualification lets users convert leads with the bot and route them to the right sales rep for easy conversion. Users can also view their visitors live on the website and monitor their activity in real-time. Moreover, with intelligent routing functionalities, the AI-powered platform routes the best lead to high-performing sales reps for efficient delivery of services. Also, extensive analytics lets users get access to and improve their sales strategies and agent-wise performances consciously. Inbuilt live chat facility lets users connect their visitors to a live agent facilitating direct inquiry resolution. Beyond this, intuitively developed conversational landing pages facilitate seamless visitor engagement on the website and are fully customizable
Pricing of ChatGen
- 1K conversations
- 5 Agents login
- Custom Branding
- Facebook Messenger
- 1K conversations
- 5 Agents login
- Custom Branding
- Facebook Messenger
- Includes the features of Starter plan
- plus
- 2K conversations
- 10 Agents login
- Intelligent Routing
- Slack Integration
- Includes the features of Starter plan
- plus
- 2K conversations
- 10 Agents login
- Intelligent Routing
- Slack Integration
- Includes the features of Business plan
- plus
- 5K conversations
- 12 Agents login
- IP Whitelisting
- FAQ Bot
- Includes the features of Business plan
- plus
- 5K conversations
- 12 Agents login
- IP Whitelisting
- FAQ Bot
- Includes the features of Business Pro plan
- plus
- Unlimited Conversations
- Unmask Data From Visitors
- AI Bot Builder (Beta)
- Includes the features of Business Pro plan
- plus
- Unlimited Conversations
- Unmask Data From Visitors
- AI Bot Builder (Beta)
Awards & Badges Received
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Key Features of ChatGen
Key Features:
Key Specification
| Other Categories: | Live Chat Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses ChatGen
SMEs
Enterprises
Company Details
| Company Name: | ChatGen |
|---|---|
| Headquarter: | Los Angeles, California United States |
| Social Media: |
Most Popular Software
Alternative
ChatGen Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of ChatGen are as follows :
- Enterprises
- SMEs
- SMEs
ChatGen has 4 plans,
- Starter USD 89.00 /Month
- Business USD 179.00 /Month
- Business Pro USD 249.00 /Month
- Business Elite USD 0.00
ChatGen is allowed 0 Days Free Trial.
The key featuers of ChatGen are as follows :
- Agent Scheduling
- Call Me Option
- Co-Browsing
- Knowledge Database
- Offline Form
- Persistent Chat
- Shortcut Messages
- Visitor Targeting
- Video Chat
- Transfers
ChatGen pricing model : Monthly,Yearly
ChatGen is Online Software.
No
ChatGen offers Online (Ticket) support.
ChatGen provides Help Guides,Blogs,Video Guides for the software training.
