Casengo's cloud-based customer support application gives online retailers and other small businesses the ability to respond to customer questions more quickly and effectively than ever before. With one team inbox for customer chats, emails and social media posts, businesses can provide a more streamlined and efficient customer service experience.
Pricing of Casengo
- Live chat
- One team
- FAQ help center
- Unlimited mailboxes
- Unlimited conversations
- Mobile App iPhone and Android
- Support via email only
- Live chat
- One team
- FAQ help center
- Unlimited mailboxes
- Unlimited conversations
- Mobile App iPhone and Android
- Support via email only
- Includes features of Premium plan
- plus
- Multi-brand & inbox filters
- Unlimited teams & workflows
- Ecommerce plugins
- Facebook Messenger
- WhatsApp Connector (+50 eur /mo)
- Instagram pages
- Chatbots
- Support via email
- chat
- phone
- Includes features of Premium plan
- plus
- Multi-brand & inbox filters
- Unlimited teams & workflows
- Ecommerce plugins
- Facebook Messenger
- WhatsApp Connector (+50 eur /mo)
- Instagram pages
- Chatbots
- Support via email
- chat
- phone
- Includes features of Enterprise plan
- plus
- API
- Custom integrations
- Custom reports
- Various billing options
- Success manager
- Includes features of Enterprise plan
- plus
- API
- Custom integrations
- Custom reports
- Various billing options
- Success manager
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Key Features of Casengo
Key Features:
Key Specification
| Other Categories: | Help Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Business Hours,Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Casengo
SMEs
Enterprises
Company Details
| Company Name: | Casengo |
|---|---|
| Headquarter: | Amsterdam, North Netherlands Netherlands |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Casengo are as follows :
- Enterprises
- SMEs
- SMEs
Casengo has 3 plans,
- Premium USD 0.00
- Enterprise USD 0.00
- Elite USD 0.00
Casengo is allowed 0 Days Free Trial.
The key featuers of Casengo are as follows :
- Automated Routing
- Community Forums
- Document Storage
- Incident Management
- Knowledge Base
- Known Issue Management
- Multi-Channel Communication
- Self Service Portal
- Social Media Integration
- Surveys & Feedback
- Ticket Management
- Macros (Templated Responses)
- Customizable Branding
- Contract (SLA Management)
- Alerts (Escalation)
- Live Chat
Casengo pricing model : Onetime(Perpetual License)
Casengo is Online Software.
No
Casengo offers Business Hours,Online (Ticket) support.
Casengo provides Help Guides,Blogs,Video Guides for the software training.
