Callbell

Talk to your customers wherever they are

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Callbell is an advanced support management system that enables a business to supply smooth client assistance over numerous networks like Messenger, WhatsApp, Telegram and Instagram. The platform allows users to support their customers on their preferred messaging channel in collaboration with in-house teammates. Moreover, detailed statistics provided by the same can be used to analyse the real-time performance of individual teams, streamline accurate communication strategies and channelise the overall communication mechanism between the company and customers.

Pricing of Callbell

Widget

USD 0.00

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Create your chat widget
Widget statistics
Callbell branding
Create your chat widget
Widget statistics
Callbell branding

Chat management

USD 0.00

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Chat management Inbox
Connect Facebook Messenger
Connect Telegram
Connect Instagram Direct (€ 20 / month)
Connect WhatsApp (from € 35 / month)
Chat management Inbox
Connect Facebook Messenger
Connect Telegram
Connect Instagram Direct (€ 20 / month)
Connect WhatsApp (from € 35 / month)

Enterprise

USD 0.00

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Dedicated support
15+ agents
Multiple teams
Dedicated support
15+ agents
Multiple teams

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Key Features of Callbell

Key Features:

Assignment Management
Automatic Chat Translation
Automatic Greetings
Call Me Option
Canned Responses
Chat History
File Sharing
Geo Targeting
Geo Targeting
Google Analytics, Webmaster & Sitemap
Labels
Multi Website Support
Offline Form
Persistent Chat
Personal Greetings
Pre and Post Chat Forms
Real Time Monitoring
Screen Sharing
Social Media Integration
Supervise Chats
Third Party Integration
Visitor Tracking
Website Visitor Tracking
Accessibility
Customized Workflows
Generate Reports
Online Tests & Psychometric Tests
Users Management
Instant Communication
Interactive Chatbots
Automate Your Agents
Shared Inbox

Key Specification

Other Categories:	Live Chat Software Online Assessment Software Omnichannel Communication Platform
Deployment:	Cloud Hosted,Hybrid
Customer Support:	Email,Live Chat
Customization:	Yes
Languages Support:	English

Who uses Callbell

Personal

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Callbell
Headquarter:	Paris, Paris France
Social Media:	Facebook Twitter LinkedIn

Callbell Description

Callbell enables teams to manage conversations and collaborate with customers via quick replies, tags, internal notes and automatic assignments. The platform allows administrators and supervisors to control their overall conversations. Furthermore, Callbell widgets can be installed on the website within 3 minutes to continue with a real-time chat facility. Finally, multilingual seminars organised by Callbell serve as a knowledge base for individual users enabling them to make more effective decisions about an individual business.