Best Speech Analytics Software in Australia

Castel Communications offers a transcription service that can be used to improve your contact center's post-call review process. The user-friendly post-call evaluation feature provides clear and understandable information about client...

VoiceBase is a speech analytics software that helps companies to turn voice data into useful insights. It is an AI-powered software that is capable of understanding sentiments in customers’ voices....

Enthu.ai is a conversation intelligence software that helps businesses to get actionable insights into their customer conversations. It uses artificial intelligence to get such metrics that can be used to...

Awaken Conversations is the best platform for analyzing customer and query call conversations. The analytic mechanisms present in this platform can analyze the tiny aspects of each call. This allows...

The Tethr Platform helps leading enterprises transform their business by putting the Voice of the Customer at the center. Tethr is compliant with a variety of security, privacy, and regulatory...

Prodigal is a Consumer Finance Intelligence solution that analyzes customer and patient interactions to supercharge profits and customer experience. Built on decades of industry and data science expertise, Prodigal’s real-time...

Aigent is a Live Voice AI SaaS platform that quickly and easily connects to most existing premise or cloud-based telephony systems. Aigent provides real-time, content-based guidance to call center agents...

Cognitive View is a leading communication and collaboration monitoring technology that also provides the actionable data needed to comprehend client experience and provide quality assurance. Customer communication data is analyzed...

SmartSpeech is an advanced speech analytics software that groups data into dimensions and measurements to unfold complex relationships between business variables. SmartSpeech can help to monitor the agent’s performance, their...

CallMiner is a cloud-based customer engagement and voice analytics technology that uses AI and machine learning to capture, transcribe, and analyze 100% of your customer interactions. The CallMiner Eureka platform...

Verint Speech Analytics can transcribe and analyze millions of calls to help you improve contact center performance and get insights from customers.

Voyc's voice analytics AI platform helps regulated organizations improve operational efficiencies, catch complaints, identify vulnerable clients, and provide an amazing customer experience. By checking 100% of contact centre conversations, Voyc...

Nexidia provides innovative interaction analytics solutions that work with some of the world's largest contact centers, media and entertainment companies, government agencies, and legal firms.

An AI suite designed for insurance companies, agencies, and brokers that can increase digital insurance sales by 150% and customer support costs by 40%. The suite offers an omni-channel, multilingual...

Neuraswitch RedaXion is a speech analytics platform that uses business intelligence (AI) and Voice Data to assist enterprises to improve contact center effectiveness. They developed Intelligent Redaction, which allows for...

Xdroid Voice Analytics is powered by artificial intelligence that provides clients with actionable results. The platform has reinvented emotion analytics to help clients understand their customers better and provide solutions...

Oxus.AI is a speech analytics software that helps sales teams to monitor 100% of their calls in any language and provide instant feedback to improve their performance. It uses a...

Speechmate is an audio badge that can be used to record conversations between sales assistants and customers. This software provides users with tools to track sales standards and scripts as...

Picovoice is the end-to-end platform for adding voice to anything on terms that match the accuracy of cloud-based speech recognition with on-device ASR, with no compromises. Adopt models specific to...

and is highly configurable. Contexta360 is an easy-to-use suite that is economical and increases the speech analytics and quality management solutions that can integrate with existing systems. It is highly...