Best Restaurant Management Software India - 2023

Restaurant Management Software is a complete package including restaurant software and marketing modules that help to manage your business. It includes the operations and marketing processes of any restaurant business. 

1. Point-of-Sale (POS) software is the heart of any Restaurant Management System where communication takes place between a merchant and a customer. There exists a plethora of restaurant management systems available in the market having different features out of which you have to select one of your requirements. 
2. The Restaurant Management System helps the hoteliers and managers to run the activities efficiently, manage inventory, keep track of employees, and sales tracking. Many of the software is designed to integrate with other software with ease. This thing helps the higher authorities to customize a system that goes perfectly as per the business needs.
3. Restaurant management software is a complete package along with marketing modules and restaurant software that together help to manage the business properly. This system includes the marketing processes and operations of every restaurant business. 
4. The restaurant management software helps the hoteliers and managers to carry out the activities efficiently, keep track of employees, manage inventory, sales tracking, and much more. Most of the software is designed to integrate with other existing software. This helps the higher authorities to customize a system meeting the business requirements. 
5. Point of sales (POS) is the heart of restaurant management software providing communication between a customer and a merchant. There are many types of software available in the market with multiple features.

You must be certain Restaurant Management Software has several features in it. You can opt for software depending on the size of your restaurant and the things needed to be automated. Below are a few of the features you must look for in the Restaurant Management Software. 

• Restaurant POS Software

1. Top Restaurant management software should have POS Software as it is a foundation of the software. The Restaurant Management System should enable the users to utilize the POS to have communication between multiple stations and for updating the data. Whatever be the POS, it should be able to handle convenience, order taking, organization, and many more. 

• Inventory tracking

1. The inventory tracking feature in the top restaurant management Software gives great support for tracking the number of ingredients and the running out of ingredients. It also helps the users to know the ingredients that should be stoked in more quantities. It even helps to place the order to vendors beforehand to get saved from last-minute purchasing. 

• Table and order management

1. With the table-management feature, one can configure the representation of the restaurant to keep track of available tables, and keep the tabs on orders and provide required seats to the customers. The order management software helps the managers to transfer the tickets, split bills, change prices and do much more. 

• Menu management

1. The menu management software allows to easily configure and customize the simple menus and price changes. It allows the front house staff to access the custom menu while taking orders and completing processes. 

• Employee management tool

1. The Restaurant Management Software must be able to integrate with other necessary employee management operations such as tracking of employee attendance management software, maintaining employee details, tracking of timesheets, overtime, and productivity, user access control setting, payroll management integration, and much more. 

• Restaurant marketing management 

1. The marketing feature of the software helps to publish offers, special discounts, menu items, and much more. This helps the owners to engage customers and let them visit the restaurant again. 

• CRM integration

1. One must select the software that integrates with CRM. With the help of email and SMS, this integration helps the customers to stay updated with the restaurant activities when they sign up for the software. Hence the customized information can reach your customers easily. 

• Loyalty management 

1. Loyalty management is a marketing tool that can be integrated into the software. The main objective of loyalty management is to help the customers to earn rewards through the loyalty points collected by them. This grabs the attention of customers and also encourages them to come to your restaurant again and again. 

• Restaurant finances and accounting software

1. The restaurant management you select must be able to help you to determine the COGS (cost of goods sold), keep track of profits and overall sales as well as manage the taxes. One can opt for the best software to give hands to his/ her business based on the requirements.
2. The online restaurant management software has different features and according to that they are priced and ranked. Depending on your Restaurant Billing software needs and setup, you must opt for any of the ideal software. To make the choice easier, the following is a list of features that must be taken into account.

• Cost

1. Most of the best restaurant management software is available at an affordable price in the market. However, the cost of the software may vary depending on the features it and the level of customization it provides. The additional hardware costs to track different parts of restaurant management must also be kept in mind if they are required.

• Ordering

1. Most of the best restaurant management software takes the dine-in orders to the system. This is an inbuilt feature of the software. However, in modern times the online and mobile-based orders are also added to the system and later the updates are sent to the restaurants.

• Table service

1. Table service is one of the essential features of the software that helps managers to run the restaurant efficiently. They can assign waiters their tasks, co-ordinate the tasks and also check for the requirements of the customers effectively.

• Employee management

1. Scheduling the shifts of your employees becomes easier with a few simple mouse clicks. As all the details are already fed into the system, there are fewer chances of errors.

• Social marketing and social media

1. Restaurants can attract customers using different social media platforms alternatively and engage with them. Regular updates are provided to the restaurant or say restaurant software regarding the schemes, promotions, or offers through the social media accounts such as blogs, Facebook, Twitter, emails, and even texts.

• Membership cards and gift cards

1. The gift cards and membership cards can be issued from the information that is fed into the system. The bills can also be adjusted according to the inputs provided regarding the gift card rates.

• Reports

1. Small restaurant POS software helps to generate reports on different aspects of restaurant management including item stock, sales, daily operations, management, and much more.

• Streamlining locations

1. The entire chain of restaurants located at different locations can be coordinated from a single source. This provides the ability to restaurant owners to control the operations at all the locations and save their time and energy.

• Store management

1. The items that are stocked or stored and their inventory is updated to run the restaurant in a better way. The items can even be purchased in advance before upcoming festivals or promotions.

• Accounts and taxes

1. Staff salary, order billings, promotions, discounts, offers, taxes applicable on the bills, and all other sorts of accounting work are managed using the best restaurant management software. Even the taxation and accounts aspects of the restaurants can be taken care of using the software.

For every restaurant owner, the term POS is a bit loaded. It is a necessary piece of technology but for many owners and operators, it is not more than a system designed to accept payments. 

• The new POS technology has a lot of surface-level benefits such as EMY compliance, managing voids, check splitting restaurant analytics, and many more. Beyond all the features, there stands a difference between paying for a value and paying for a service. 
• With hundreds of restaurant technology options, the restaurant décor decisions, and menu ideas to be designed and approved. It is seen that many restaurateurs are not fully exposed to the full power of POS software. 
• Building better menu

1. Turning the restaurant menu ideas into real dishes is much more difficult than selecting some appetizers, pasta dishes, meat dishes, and a cocktail list. 
2. The restaurant owners and managers need to quickly determine inventory and understand which dishes are selling maximum, which are never needed, and which are the seasonal ones and some of the special dishes to resonate with guests. Even during the shifts, the servers should be able to serve the right items at the right time and also modify things easily. There exists a lot of information to get processed. A few of the things are:
3. Real-time inventory monitoring automatically cancels the items and also alerts the servers. This process is mainly known as FOH and BOH. 
4. The menu templates, especially adding the menu to POS. 
5. Menu customization and menu search that is revising your menu, building courses, and automatically firing items with a quick tap.

• Enhance the guest experience

1. Do you wish to split the things? Or wish to split the bottle of wine between two people? It can be done with ease. Adding a tip to an EMV transaction or closing the tab, whatever the work that your guests need, you will be able to do with ease. Enhancing the guest experience is the job of the restaurant POS. 

• Your restaurant’s POS should be able to help you to enhance the experience of your guests with the following few features:

1. Breaking down the new and repeated guests. It is essential to understand whether you should check the average or bring in new guests
2. It must enable online ordering
3. Providing tableside service with mobile POS tracking. 

• Lower employee turnover

1. Managing the turnover can be connected with data and restaurant analytics. Using the POS can reduce the costs and maximize the return on resources both personnel and inventory. 
2. The built-in features should make it easy to have a close eye on labor and inventory costs, hour to hour, day to day, and shift to shift. You can understand which of your servers are making the most money, when to move the products, and keep the most efficient things inside and outside of the dining room. It can be anything, as simple as optimizing the floor layout or modifying the staff members to handle certain table sizes and much more. This leads to efficient services and happy staff.

1. Having a checklist of tasks and items can help you to identify the most important features of the Restaurant Management Software. The below-listed features are the basic ones to be present in almost all the systems; for the modern systems, these can be the starting point. 

• Opting the one focusing on the data

1. The POS system of the Restaurant Management Software must be simple for the operators but the backend needs to offer the in-depth detailed data that is necessary to gain a competitive advantage in the market. Opting for the Software that garners the customer data, and other metrics and inventory data allows you to adjust the ordering of your staff appropriately for every shift. It also helps to determine the correct strategy for optimal success over the busiest times. 
2. The POS Software must not only gather the data but also organize it and automate the decisions based on it. 
3.  From the automated ordering of low-stock items to optimized arrangements, the POS effectiveness is limited to how deep you want to dive into the data. 

• Scalability is key

1. To get the most benefit of the cloud-based POS Software, you need to find the ability to automatically upgrade the Restaurant Management Software, add additional features and apps, increase the data collection, and remain optimized in the lifespan of the equipment. When the equipment ages, one needs the POS provider including hardware upgrade as part of the plan and ensures he/ she never loses the key performance or functionality due to failure. 

• Easy integration with other platforms

1. It is important for a POS system to easily integrate with other tech platforms such as inventory systems, payment processing platforms, CRM systems, loyalty programs, reservation systems, shift scheduling systems, and many more. 

• Point of sale security

1. The data attacks through POS Software are common and the old POS Software is really easy to hack. A top restaurant management software-as-a-service (SaaS) solution stores the data in the cloud and is PA-DSS compliant. It is more secure than the legacy systems with superior support that is the single most important reason to upgrade. The EMV technology used for credit card transactions saves you from incorrect charges. 

• Support 24/7, based in the US

1. If you are on a legacy POS system and if its warranty has expired, you must find the provider who sold you the unit. The modern POS system should provide you the software updates and 24/7 US-based support.

From the improved sales insights to have stronger customer relationships, adopting a new system has many benefits for the restaurant’s bottom line. 

• Employee training

1. Skipping out POS Software training might save a little money and time in the short term but if your employees are not aware of how to use the system, they end up wasting a considerable amount of money. Fortunately, many of the POS Software come with training mode functionality. This helps both FOH and BOH without affecting any data. 

• Transferring and updating data

1. Some restaurants don’t see the value of historical data but the fact is: restaurant analytics is not about remembering someone’s birthday or favorite meal but it can be used to garner customer feedback, build customer loyalty and also boost customer engagement through social media, email and other points. 

• Orders and workflows

1. In addition to tracking the sales and ROI, the POS system manages inventory and orders. Hence adopting a new system may change the way of working with distributors and suppliers. It is important to prepare your partners to switch to prevent miscommunication, confusion, and even frustration. 

• Current system integration

1. Depending on the currently used software tools, the new POS Software provides integration opportunities. Failing to recognize and implement such integrations, can pose major roadblocks.

• The restaurant owners and managers have to handle various tasks to drive the business on a successful path. Also, they face many challenges in managing the activities of the restaurant. A few of the common responsibilities of restaurant owners are:
• Performing owner duties

1. FOH (Front of house) management
2. BOH (Backhouse) management
3. Employee scheduling and many more. 
4. These tasks can be simplified with the use of the Restaurant Management Software. Being a restaurant owner or manager, you need to select the correct Restaurant Management System having the features that meet your requirements. 

1. Able to track your orders and sales - Account management
2. Accurate, real-time financial statements and data will be available very quickly
3. You can do staff management according to schedule - Human resource management
4. Able to manage inventory - Food management
5. Easy system for customer relationship management
6. All in one software - Admin, kitchen, waiter, user all panel in a system, reservation system, purchase system
7. Complete process management system - order taking to delivery monitor
8. Easy payment system
9. Easy marketing solution - SMS & coupon, etc.
10. Online ordering platform
11. Responsive website and mobile application system

• Employee schedules

1. The software can cover up the activities related to employees and their schedules such as:
2. The expenses and salary-related to employee training. The budgets can also be tracked accordingly.
3. Keeping the track system that is accessible location-wise.
4. Employee timings are scheduled to keep them in tune with the restaurant's needs.
5. The reports are also generated graphically.

• Managing restaurant billing software and inventory

1. The software helps to manage the inventory and billing-related activities such as:
2. Full access to menu items, ingredients, and purchases. This can be kept updated in real-time.
3. Accounts can be maintained on food costs which can later help in decision making.
4. Reduced costs by tracking the wastage and theft.
5. If the software has a recipe management feature, you can cut down the food costs to the smallest ingredients too.

• Reports on POS

1. Combining the data and costs of multiple items and then generating the overview of the whole cost is considered beneficial.
2. Coordination in the menu items and the stock items based on which are in more demand and which are in less demand.
3. The best POS software even helps to generate reports that can be further shared with relevant employees.
4. Getting alerts for discount rates, cash shortage, and overtime work hours.

The restaurants have a lot of complex and interconnected operations that must be managed seamlessly for commercial use. Restaurant management software is the latest trend as most dining establishments utilize the services to get better efficiency and customer retention.

There are many types of restaurant management software in India and it is essential for organizations to make appropriate decisions while investing in the best software. There are different types of software that exist in the market.

• Front of the house solution

1. This type of restaurant management software includes all the required systems that a hotel or restaurant guest might directly interact with or observe. One of the main objectives of the front-of-the-house solution is to provide a superior customer experience and holistic experience catering to diverse requirements. Most fronts of the house online restaurant management software include specialized modules that can handle table management, point of sale, and guest reservations.

• Backhouse solutions

1. There are perfectly designed back-of-the-house restaurant management software that manages all the manufacturing and retail operations such as labor requirements and raw materials. The small restaurant management systems handle the ordering, inventory, labor management, and food scheduling resulting in higher productivity and output.

• POS platforms

1. POS systems are the common part of the small restaurant software platforms as they focus on capitalizing the sales and improving the experience to the maximum. Small restaurant management POS systems are considered unique as they have a core POS module and provide smooth integrations with third parties for other functions such as financial software tools, inventory control, payroll packages, and other vital business systems.

• End to end systems

1. There are different restaurant management systems that are end-to-end service providers. Such systems serve as robust systems handling all the activities involved in inventory control, dining establishment, table management, taxation, customer loyalty, compliance, and CRM modules. The best restaurant management software allows to match and select particular modules or features that are a must for the restaurant and hence help to customize the restaurant system to a large extent.
2. There is no hard and fast rule on which the restaurant systems are classified. Most organizations check the features, pricing, and support before identifying the complete restaurant software that works best for their business model.

There has been a large increase within the popularity of restaurant management software in India within the current era. Online Restaurant management Software come packed with loads of advantages that make them a compelling business asset. Here are some benefits of online restaurant software:
 

• Track Sales Efficiently:

1. Restaurant software solutions are end-to-end comprehensive platforms restaurant management software capture all transactions like orders, bills, payments, and expenses. Restaurant software helps to tabulate real-time sales data, enhances accuracy, and provides managers an accurate picture of the health of overall restaurant operations.

• Anytime Data Accessibility:

1. Best restaurant management systems in India are cloud-hosted today, thus they allow complete access from any geographical location just through the clicking of a button. Restaurant management software help staff members remain involved and hands-on whether or not they're not physically present at the restaurant premises. one amongst the most important advantages of bar and restaurant software is that it enables quick, flexible, and agile data access, thereby enhancing business productivity on the move.

• Accurate Financial Statements:

1. Small restaurant software facilitates the speedy and accurate calculation of economic statements – restaurant management software eliminates manual work, paperwork, and cumbersome time-consuming processes. Restaurant costing software has the potential to sync sales data with CRM and inventory systems, thereby leading to the consolidation of important information at a unified repository. Investing within the best café management software also enables advanced data analytics as restaurant management system has the flexibility to display all key performance indicators. This ensures better managerial decisions for faster and more practical strategic goal achievement.

• Cost-Effectiveness:

1. Online restaurant reservation software may be a great tool that may result in massive cost savings thanks to the automation of routine tasks. Restaurant software solutions reduce the quantity of staff members, overheads, and miscellaneous expenses by streamlining business processes. a whole restaurant management software is right for tiny dining organizations or new restaurants as restaurant management system can reduce variances and cause better operational efficiency.

• Superior Guest Experience:

1. Investing in restaurant management solutions may be a smart thanks to provide a customized experience to valued clients. Restaurant management software register systems store essential information like contact details, address, order history, and transaction details so on deliver a more satisfying service. Restaurant software also utilizes this data to develop impactful loyalty development programs and run better marketing campaigns.

Before opting for the restaurant management software, one needs to have a close look at a few of the critical features to make sure that you get the best software for yourself.

• System type

1. It is important to opt for the correct type of restaurant software. For instance, your organization may opt for POS software instead of end-to-end restaurant management software in India. Opting for the software majorly depends on the budget and module requirements. Make sure you research well before finalizing the software.

• Deployment

1. There are on-premise solutions and monthly subscriptions for cloud-based software tools. All the restaurant management software has its own pros and cons and most are according to their budget. The cloud-based software provides access to operations remotely and hence is one of the best and popular solutions.

• Scalability

1. If the restaurant has any plan to expand or diversify its operations to a larger extent in the future, ensure that the restaurant table management system is highly scalable. Most solutions have multi-branch add-ons, integrated HR features, analytics that can handle the increasing employee base along with the functional requirements.

• Offline capability

1. The majority of restaurant register systems operate through the cloud and hence can be accessed at any time and from any place. However, one of the major issues is that the internet crashes or gets disconnected, stops working, or hinders the momentum. Hence it is vital to make sure that the restaurant reservation system has an offline mode where the team members can continue working even without the internet.

• Remote tools

1. In the digital age, it is vital to opt for an online restaurant management system that includes remote-handled tools. Such tools are automatically linked to the cashier and restaurant kitchen, hence they save time, energy and avoid miscommunication. The remote tools keep a menu that makes the software highly flexible, agile and reduces manual paperwork leading to errors.

Restaurant POS software provides many similar features to a restaurant management system but isn't as robust in features. Restaurant POS software is primarily designed to facilitate customer transactions and should contain additional features to help in managing a restaurant. Restaurant management software is intended to run all aspects of a restaurant.

Restaurant reservations software is meant to just accept and manage reservations. Customers can make a reservation for a particular time, either on a restaurant’s website or an ardent restaurant reservations site like OpenTable. While restaurant management software could also be ready to try this similarly, it's going to not necessarily interface with the larger aggregate sites.

Restaurant delivery/takeout software provides a way for restaurants to form a web ordering portal. While which will air their website or on a bigger marketplace like GrubHub, these tools typically integrate with restaurant management systems. Some modern restaurant management software may contain this feature, but it should not interface with the larger marketplaces.

Restaurant inventory managment & purchasing software may be a set of tools specifically designed to assist restaurants manage their food inventory and streamline the purchasing process. Restaurant management systems will likely contain features kind of like this, but they will not be as robust.

Restaurant business intelligence & analytics software is intended to produce high-level insights into the performance of a restaurant. This data often comes from other restaurant software being employed by the business. Restaurant management software will have the flexibility to make some reports and analytics because it gathers an outsized amount of information from all aspects of restaurant operations, but they will not be as robust as those created by a fanatical business intelligence and analytics tool.

1. In the modern world, Restaurant Management Software is getting advanced with the innovations and adoption of technology. The restaurant management tasks such as managing records, billing, and others consume more time than can be done in a better way. Hence a modern Software is developed to reduce the risks involved in the management of restaurants. 
2. Such a Restaurant Management Software is capable of providing the services such as CRM (customer relationship management) software, online ordering, table reservation, website management, inventory management, and many more. And hence, it allows the restaurant owners to focus on the quality of food, preparing better menus, and giving proper customer service. 
3. These were the details regarding the Restaurant Management Software that is essential for the restaurant business. 

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