Reduce ticket capacity by increasing employee experiences with seamless support at the speed of conversation. Key features include ticket creation from Teams chat and email, AI-powered ticket deflection, automated workflows, reporting, and Power BI integration.
Pricing of Tikit
- Unlimited Users & Agents
- Ticket Creation from Teams Chat
- Ticket Creation from Email
- AI Powered Ticket Deflection
- Custom Statuses and Categories
- Ticket Templates
- Basic Reporting
- Support Groups
- Single Sign-On
- Onboarding Specialist
- U.S. Based Chat & Email Support
- Unlimited Users & Agents
- Ticket Creation from Teams Chat
- Ticket Creation from Email
- AI Powered Ticket Deflection
- Custom Statuses and Categories
- Ticket Templates
- Basic Reporting
- Support Groups
- Single Sign-On
- Onboarding Specialist
- U.S. Based
- Everything in Teams Ticketing Plus
- Advanced Automations
- Full API Access
- Intune Connector
- Power Automate Connector
- Power BI Connector
- Multiple Departments (Coming Soon!)
- SLAs (Coming Soon!)
- Approvals (Coming Soon!)
- Surveys (Coming Soon!)
- Dedicated Customer Success Manager
- Everything in Teams Ticketing Plus
- Advanced Automations
- Full API Access
- Intune Connector
- Power Automate Connector
- Power BI Connector
- Multiple Departments (Coming Soon!)
- SLAs (Coming Soon!)
- Approvals (Coming Soon!)
- Surveys (Com
Key Specification
| Other Categories: | Service Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Tikit
SMEs
Enterprises
Company Details
| Company Name: | Tikit |
|---|---|
| Headquarter: | San Diego, California United States |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Tikit are as follows :
- Enterprises
- SMEs
- SMEs
Tikit has 2 plans,
- Microsoft Teams Ticketing USD 100.00 /Month
- Microsoft 365 Service Desk USD 500.00 /Month
Tikit is allowed 0 Days Free Trial.
Tikit pricing model : Monthly,Yearly
Tikit is Online Software.
No
Tikit offers Online (Ticket) support.
Tikit provides Help Guides,Blogs,Video Guides for the software training.
