Service Creatio is a comprehensive service management platform that enables companies to accelerate their service delivery processes, enhancing customer experience with the best solutions to meet the demand of individual customers. It provides a variety of relevant information that is required to know everything about customers and helps to collaborate with them at every touchpoint present in the service cycle. Service Creatio brings all communication channels in one place for a seamless customer experience. Users can personalize their communication channels and connect with customers through messengers, phone, email or self-service portals. Moreover, Service Creatio’s inbuilt tools help companies in improving the efficiency levels of their contact centre. With its intelligent tools and low-code capabilities, the platform facilitates all contact centre processes. It can also manage complex ITSM processes by applying the best methods of the ITIL framework. Companies get to boost their service efficiency through a process-centric UX and incorporate intelligence to simplify routing and case classification.
Pricing of Service Creatio
- Customer 360° Profile
- Omnichannel communications
- Service catalog
- Contact center
- Self-service portal
- Case management
- Knowledge management
- Business process management
- Low-code/no-code configuration
- Analytics
- Collaboration tools
- AI and machine learning tools
- Mobile application
- Access and user management
- Development framework
- Customer 360° Profile
- Omnichannel communications
- Service catalog
- Contact center
- Self-service portal
- Case management
- Knowledge management
- Business process management
- Low-code/no
- Customer 360° Profile
- Omnichannel communications
- Service catalog
- Contact center
- Self-service portal
- Service level management
- Configuration management
- Case management (including incidents and service requests)
- Problem management
- Knowledge management
- Change management
- Release management
- Business process management
- Low-code/no-code configuration
- Analytics
- Collaboration tools
- AI and machine learning tools
- Mobile application
- Access and user management
- Development framework
- Customer 360° Profile
- Omnic
Key Specification
| Other Categories: | Service Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Service Creatio
SMEs
Enterprises
Company Details
| Company Name: | Service Creatio |
|---|---|
| Headquarter: | Boston, Massachusetts United States |
| Social Media: |
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User Reviews
Frequently Asked Questions (FAQs)
The user group of Service Creatio are as follows :
- Enterprises
- SMEs
- SMEs
Service Creatio has 2 plans,
- Customer Center (cloud and on-site) USD 45.00 /User/Month
- Service Enterprise (cloud and on-site) USD 60.00 /Month
Service Creatio is allowed 0 Days Free Trial.
Service Creatio pricing model : Onetime(Perpetual License)
Service Creatio is Online Software.
No
Service Creatio offers Online (Ticket) support.
Service Creatio provides Help Guides,Blogs,Video Guides for the software training.
