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What is RescueAssist
RescueAssist is a cloud-based remote support tool by GoTo that allows IT teams to troubleshoot and fix issues quickly. It enables secure, real-time access to devices anywhere.
Why Choose RescueAssist
RescueAssist offers fast, browser-based support with no need for downloads. It's trusted for its reliability, ease of use, and high-level security features.
Benefits of RescueAssist
It reduces downtime with instant remote assistance and improves customer satisfaction. IT teams can assist multiple users simultaneously, boosting efficiency.
How to Use RescueAssist
Technicians log in to the web portal, initiate a support session, and send users a secure access link. The session starts instantly with remote screen control.
Features of RescueAssist
Includes file transfer, multi-session handling, remote diagnostics, and live chat. It also offers session recording and robust encryption for data protection.
Pricing of RescueAssist
- Unattended Remote Access
- Terminal Access
- Background File Manager
- Screen blanking
- Keyboard & Mouse lock
Remote Support Plus
per month, billed annually Starting at 100 devices & 1 agent
- Unlimited Remote Support
- Incident Management
- AI-powered Self-Service
- Session Collaboration & Transfer
Standard Endpoint Management
per month, billed annually Starting at 25 devices & 1 agent
- Device Monitoring & Alerts
- AV Management
- Asset Management
- Remote Execution
- AI Assistant
- Patch Management
- Self-healing Alerts
- Reccuring Remote Execution
- AI-Powered Knowledge Base
- Problem Management
Key Features of RescueAssist
Key Features:
Key Specification
| Other Categories: | Remote Access Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Online (Ticket),Business Hours |
| Customization: | Yes |
| Languages Support: | English |
Who uses RescueAssist
SMEs
Enterprises
Company Details
| Company Name: | RescueAssist |
|---|---|
| Headquarter: | Boston, Massachusetts United States |
| Social Media: |
Most Popular Software
Alternative
RescueAssist Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of RescueAssist are as follows :
- SMEs
- Enterprises
RescueAssist has 4 plans,
- Remote Access USD 23.00 per month, billed annually Starting at 25 devices
- Remote Support Plus USD 44.00 per month, billed annually Starting at 100 devices & 1 agent
- Standard Endpoint Management USD 57.00 per month, billed annually Starting at 25 devices & 1 agent
- Premium Endpoint Management USD 0.00
RescueAssist is allowed 0 Days Free Trial.
The key featuers of RescueAssist are as follows :
- Session Transfer
- Session Recording
- Remote Control
- File Transfer
- Feedback Collection
- Diagnostic Tools
- Screen Sharing
- Live Chat
RescueAssist pricing model : Yearly,Monthly
RescueAssist is Online Software.
Yes
RescueAssist offers Phone,Online (Ticket),Business Hours support.
RescueAssist provides Help Guides,Video Guides,Blogs for the software training.
