LogMeIn Rescue

By LogMeIn Rescue

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What is LogMeIn Rescue?
LogMeIn Rescue is an enterprise remote support solution from GoTo, designed for IT and customer support teams. It allows technicians to remotely control Windows and Mac computers, provide support for mobile devices, Linux, ChromeOS, and Intel vPro devices, and access unattended machines. The platform protects every session with end-to-end 256-bit AES encryption and TLS 1.3, while offering security features such as single sign-on (SSO), Active Directory (AD) synchronization, and multi-factor authentication. Optional AI add-ons can generate session summaries, analyze on-screen errors, and perform device health checks to help technicians troubleshoot issues more efficiently.

Pricing of LogMeIn Rescue

Remote Device Support

USD 149
USD 0.00

Month

Buy Now
  • Windows & Mac Remote Control
  • Unattended access
  • In Session Diagnostics
  • Agent Collaboration
  • Scripting

Rescue Enterprise

USD
USD 0.00

Buy Now
  • Dedicated Technical Support Team
  • 24/7 Priority Care
  • White Glove Onboarding
  • VIP Support Portal
  • Committed Support SLAs

Key Features of LogMeIn Rescue

Key Features:
  • Session Recording
  • Remote Control
  • File Transfer
  • Diagnostic Tools
  • Screen Sharing
  • Attended & Unattended Remote Access
  • Mobile Device Support

Key Specification

Other Categories: Remote Access Software
Deployment: Cloud Hosted
Customer Support: Phone,Online (Ticket)
Customization: No
Languages Support: English

Who uses LogMeIn Rescue

SMEs
SMEs
Enterprises
Enterprises

Company Details

Company Name: LogMeIn Rescue
Headquarter: Boston, Massachusetts United States
Social Media:
LinkedIn

LogMeIn Rescue Description

Why Choose LogMeIn Rescue? 
Rescue is built for IT and customer support teams that need fast, secure sessions at enterprise scale. Security includes 256-bit AES encryption, TLS 1.3, enforced SSO and MFA, granular technician permissions and a full audit trail, with customizable data storage policies for compliance.

Benefits of LogMeIn Rescue

  • Faster fixes with AI diagnostics and error analysis during the session
  • Less documentation work with AI session summaries
  • Least-privilege control: restrict tools per technician role
  • Integrates with ServiceNow, Nexthink, Salesforce, Zendesk, Microsoft Teams and Microsoft Dynamics

Features of LogMeIn Rescue

  • Remote control, screen sharing and file transfer
  • Unattended access, in-session diagnostics and scripting
  • Agent collaboration; session history and recording
  • Support for mobile (iOS, Android), Linux, ChromeOS and Intel vPro
  • Customization and branding, desktop calling card, custom support channels
  • Integrations, APIs and mobile SDK; real-time monitoring and reporting

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More Alternative

LogMeIn Rescue Video/Screenshots

Video Image

LogMeIn Rescue Key Clients

User Reviews

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Frequently Asked Questions (FAQs)

The user group of LogMeIn Rescue are as follows :

  • SMEs
  • Enterprises

LogMeIn Rescue has 2 plans,

  • Remote Device Support USD 149 Month
  • Rescue Enterprise USD

LogMeIn Rescue is allowed 0 Days Free Trial.

The key featuers of LogMeIn Rescue are as follows :

  • Session Recording
  • Remote Control
  • File Transfer
  • Diagnostic Tools
  • Screen Sharing
  • Attended & Unattended Remote Access
  • Mobile Device Support

LogMeIn Rescue pricing model : Onetime(Perpetual License)

LogMeIn Rescue is Online Software.

No

LogMeIn Rescue offers Phone,Online (Ticket) support.

LogMeIn Rescue provides Help Guides,Video Guides,Blogs for the software training.