Kapture CX

By Adjetter Media

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What is Kapture CX?

Kapture CX is a customer relationship and customer experience software that can assist companies in providing seamless customer service, customer relationship management and enhancing customer satisfaction in general. It offers cutting-edge ticket management systems, automation, and analytics to help organizations to simplify operations and enhance engagement with customers. Their accounts are easily accessible using kapture login and kapture crm login to manage the account easily.

Pricing of Kapture CX

Special

USD 20.00

/User/Month

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Unlimited Tickets
Custom Dashboard
Omnichannel Ticketing
SLA Management
CSAT & Feedback Management
Automated Ticket Routing
Employee Management
Social Media
Email Marketing
Whatsapp Business
Call management through Cloud telephony
Dedicated Support during implementation
24x7 Call/Email Support
Multilingual System
Unlimited Tickets
Custom Dashboard
Omnichannel Ticketing
SLA Management
CSAT & Feedback Management
Automated Ticket Routing
Employee Management
Social Media
Email Marketing

Essential

USD 28.00

/User/Month

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Auto-assign Tickets
Omnichannel Ticketing
SLA Management
Data Import
Web Forms
Scheduled Reports
Basic Dashboards
Omnichannel Ticketing
Customer 360
Auto-assign Tickets
Data Import

Professional

USD 40.00

/User/Month

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Includes features of Essential plan plus
Custom API
Ecommerce Integrations
Reports & Analytics
Social Media Integrations
Mobile App Chat
Quotations & Payments
Knowledge Base
24x7 Support
Includes features of Essential plan plus
Custom API
Ecommerce Integrations
Reports & Analytics
Social Media Integrations
Mobile apps chat
Quotations & Payments
Knowledge Base
24x7 Support

Enterprise

USD 65.00

/User/Month

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Includes features of Professional plan plus
Custom Reporting
Sandbox
IP Whitelisting
Dashboards
Self-serve
Contacts Management
Customized Ticket Disposition
Workflow Management
Dedicated Account Manager
Includes features of Professional plan plus
Custom Reporting
Sandbox
IP Whitelisting
Dashboards
Self-serve
Contacts Management
Customized Ticket Disposition
Workflow Management
Dedicated Account Manager

Key Features of Kapture CX

Key Features:

Self Service Portal
Customizable Branding
Reporting/Analytics
User Management
Customizable Templates
Feedback Management
Mobile Interface

Key Specification

Other Categories:	Customer Feedback Software Customer Support Software Customer Success Software Sales Tracking Software Customer loyalty software Knowledge Base Software Customer Data Platform (CDP) Customer Identity And Access Management (CIAM) Software Customer Advocacy Software customer service software
Deployment:	Cloud Hosted,Hybrid,On Premise,Any
Customer Support:	Phone,Email,Live Chat
Languages Support:	English

Who uses Kapture CX

StartUps

SMEs

Agencies

Enterprises

Company Details

Company Name:	Adjetter Media
Headquarter:	Coral Springs, India
Social Media:	Facebook Twitter LinkedIn

Kapture CX Description

Benefits of Kapture CX

Better Customer Service: All queries are managed with the help of a centralized ticketing system.
Automation: Automate the repetitive processes to save on time and enhance productivity.
Multi-Channel Support: Respond to customer requests through email, chat, phone and social media.
Hassle-Free Access: Log-in quickly by using either kapture login or kapture crm login.
Analytics & Insights: Dashboard and data equality: real-time data helps track performance and makes decisions better.

How to Use Kapture CX

Sign In: Sign up to a Kapture CX account.
Login: Use kapture crm login or kapture dashboard log-in.
Manage Tickets: Monitor, allocate and fix user problems.
Automate Processes: Have workflows to solve it quicker.
Measure Performance: Customer experience is measured with reports and analytics.

Features of Kapture CX

Ticket Management: Pull and sort out customer requests effectively.
Workflow Automation: Automate the routine support processes.
Omni-Channel Support: Deal with dealings in various channel(s).
Custom Dashboards: Have a full picture of support and sales data.
CRM Capabilities: Integrate sales, relation and customer service.
Analytics & Reporting: Trace KPIs and streamline business.

Kapture CX Demo

Indeed, Kapture CX has demo sessions to allow businesses to discover the features and know the platform before subscribing.

Kapture CX Pricing

Kapture CX provides scalable prices that offer users with features and number of users. Techimply can be approached by the businesses with elaborate plans that suit their customer experience requirements.