IBM Control Desk is an IT service management software that helps companies simplify the support of their users and infrastructures. The solution helps with cost reduction and customer satisfaction enhancement functionalities through automated service, self-service management and best practice-based integrated service desk features. IBM Control Desk comes with a Service Catalog and Enterprise App Store through which customers can select services available to them. They can also deploy the approved software with their devices without taking help from the IT staff. Further, with inbuilt automation capabilities, visibility into assets, problem management and integrated knowledge, IBM Control Desk lets IT practitioners avail benefits in their complex processes. IBM Control Desk helps companies to reduce their business risk through automated change procedures and advanced impact analysis. It ensures the integrity of the multi-cloud environment and existing infrastructures. The software offers a complete view of their IT environments that supports business-critical applications seamlessly.
Pricing of IBM Control Desk
- Manage IT operational assets
- Create software app store
- Analyze change impacts
- Use self-service service catalog
- Manage software assets
- Manage changes
- Manage issues
- Employ flexible pricing and deployment
- Manage IT operational assets
- Create software app store
- Analyze change impacts
- Use self-service service catalog
- Manage software assets
- Manage changes
- Manage issues
- Employ flexible pricing and deployment
Key Specification
| Other Categories: | Service Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses IBM Control Desk
SMEs
Enterprises
Company Details
| Company Name: | IBM Control Desk |
|---|---|
| Headquarter: | Armonk, New York United States |
| Social Media: |
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Frequently Asked Questions (FAQs)
The user group of IBM Control Desk are as follows :
- Enterprises
- SMEs
- SMEs
IBM Control Desk has 1 plans,
- IBM Control Desk USD 0.00
IBM Control Desk is allowed 0 Days Free Trial.
IBM Control Desk pricing model : Onetime(Perpetual License)
IBM Control Desk is Online Software.
No
IBM Control Desk offers Online (Ticket) support.
IBM Control Desk provides Help Guides,Blogs for the software training.
