The Sharepoint ticketing system is simple to use and customize. It provides key features like reporting, self service, and customization that ensure your organization can handle every issue properly. This makes it an ideal solution for all types of organizations.
Pricing of HR365 Helpdesk
- Upto 50 users
- 2 support tickets
- Free updates via MS store
- Integrates with Office 365
- SharePoint-hosted app
- Data stays in your SharePoint
- Custom request types
- Mobile responsive
- Multiple roles
- Smart notifications
- Self Service web forms
- Multiple departments groups
- Upto 50 users
- 2 support tickets
- Free updates via MS store
- Integrates with Office 365
- SharePoint-hosted app
- Data stays in your SharePoint
- Custom request types
- Mobile responsive
- Multiple roles
- Smart notifications
- Self Service web forms
- Mult
- All features in Standard Plus
- Upto 200 users
- 4 support tickets
- Commonly users service fields
- Dashboard
- Canned responses
- Custom signatures
- Custom ticket status
- Custom ticket sequence
- Ticket fields customization
- Private Notes
- Ticket Splitting & Merging
- All features in Standard Plus
- Upto 200 users
- 4 support tickets
- Commonly users service fields
- Dashboard
- Canned responses
- Custom signatures
- Custom ticket status
- Custom ticket sequence
- Ticket fields customization
- Private Notes
- Ticket Splitting & Merg
- All Features in Plus Plus
- Upto 500 users
- Unlimited support
- Customer satisfaction Surveys
- Free updates with support
- Create new ticket from emails
- Email templates
- Auto assign tickets
- Auto close tickets
- Auto capture email attachments
- Integrate with Asset Management
- Block spammers and domains
- All Features in Plus Plus
- Upto 500 users
- Unlimited support
- Customer satisfaction Surveys
- Free updates with support
- Create new ticket from emails
- Email templates
- Auto assign tickets
- Auto close tickets
- Auto cap
- All features in Premium Plus
- Upto 1000 users
- Kanban View
- Escalate Tickets
- Custom columns
- Create Sub tickets
- Track time spent on tickets
- Ticket due date reminders
- Escalate Ticket Automatically
- Customize with Power Automate.
- API connectivity
- Connect with Power BI
- All features in Premium Plus
- Upto 1000 users
- Kanban View
- Escalate Tickets
- Custom columns
- Create Sub tickets
- Track time spent on tickets
- Ticket due date reminders
- Escalate Ticket Automatically
- Customize with Power Automate.
Key Specification
| Other Categories: | Service Desk Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses HR365 Helpdesk
SMEs
Enterprises
Company Details
| Company Name: | HR365 Helpdesk |
|---|---|
| Headquarter: | Union City, |
| Social Media: |
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Frequently Asked Questions (FAQs)
The user group of HR365 Helpdesk are as follows :
- Enterprises
- SMEs
- SMEs
HR365 Helpdesk has 4 plans,
- Standard USD 49.00 /Month
- Plus USD 99.00 /Month
- Premium USD 149.00 /Month
- Enterprise USD 249.00 /Month
HR365 Helpdesk is allowed 0 Days Free Trial.
HR365 Helpdesk pricing model : Onetime(Perpetual License)
HR365 Helpdesk is Online Software.
No
HR365 Helpdesk offers Online (Ticket) support.
HR365 Helpdesk provides Help Guides,Blogs for the software training.
