HappyFox

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One of the Best IT Help Desk Support Ticket System

Yearly,Monthly,Onetime(Perpetual License)

14 Days

Platform:

Free Demo Get a Quote

Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone.

Pricing of HappyFox

MIGHTY

INR 1914.00

POPULAR+
Unlimited Ticket Categories
50 GB Attachment Store
Round Robin Assignment
SLA Management
Contact Groups
Automatic Time Tracker
Self-Service Knowledge Base
Internal Knowledge Base
Community Forums
3 brands of Multi-branding with Custom Domain

FANTASTIC

INR 3234.00

MIGHTY+
200 GB Attachment Store
200 GB Attachment Store
SLA Breach Notification
5 brands of Multi-branding with Custom Domain
Multi-lingual Knowledge Base
Multi-brand Help Desk with SSL Support

ENTERPRISE

INR 4554.00

FANTASTIC+
Lite Users
10 brands of Multi-branding with Custom Domain
iPad Reporting App

Key Features of HappyFox

Alerts/Escalation
Asset Management
Automated Routing
Billing & Invoicing
Change Management
Collaborative inbox for teams
Community Forums
Contract Management
Customer Data Base
Customized Branding
Document Management
Document Storage
Email Delegation for Gmail
Email Integration
Email notes for Gmail
Email reminders and snooze
Help Desk Management
IT Asset Management
Inbox Queue Management
Incident Management
Interaction Tracking
Live chat system
Macros
Multi-Channel Communication
Multiple Brands Products
Network Monitoring
Online Activation
Online Forums
Problem Management
Real Time Chat
Real Time Comparisons
Service Catalog Management
Service Desk (ITIL ITSM)
Service Level Agreement (SLA) Management
Service Level Management
Share Emails in Gmail
Shared Gmail Labels
Shared Mailboxes
Social Media Integration
To-Do List

Specification

Other Categories:

Help Desk Software, Customer Support Software

Deployment:

Cloud Hosted

Customer Support:

Phone,Email,Live Chat,Online (Ticket)

Customization:

Yes

Languages Support:

English

Who uses HappyFox

StartUps

SMEs

Agencies

Company Details

Company Name: HappyFox Inc.
Website: Visit Website
Headquarter:
Irvine, California United States
Social Media:

Description

Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone, facebook and chat through a centralized helpdesk ticket management system.

HappyFox Video

HappyFox Screenshots

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FAQ's

Q. Who are the main user group of HappyFox ?

The user group of HappyFox are as follows :

Startups
SMEs
Agencies

Q. How much does HappyFox cost?

HappyFox has 4 plans,

POPULAR INR 1254.00
MIGHTY INR 1914.00
FANTASTIC INR 3234.00
ENTERPRISE INR 4554.00

Q. What are the main features of HappyFox ?

The key featuers of HappyFox are as follows :

Alerts/Escalation
Asset Management
Automated Routing
Billing & Invoicing
Change Management
Collaborative inbox for teams
Community Forums
Contract Management
Customer Data Base
Customized Branding
Document Management
Document Storage
Email Delegation for Gmail
Email Integration
Email notes for Gmail
Email reminders and snooze
Help Desk Management
IT Asset Management
Inbox Queue Management
Incident Management
Interaction Tracking
Live chat system
Macros
Multi-Channel Communication
Multiple Brands Products
Network Monitoring
Online Activation
Online Forums
Problem Management
Real Time Chat
Real Time Comparisons
Service Catalog Management
Service Desk (ITIL ITSM)
Service Level Agreement (SLA) Management
Service Level Management
Share Emails in Gmail
Shared Gmail Labels
Shared Mailboxes
Social Media Integration
To-Do List

Q. What pricing model does HappyFox support?

HappyFox pricing model : Yearly,Monthly,Onetime(Perpetual License)

Q. Is HappyFox is online or offline?

HappyFox is Online Software.

Q. Is customization possible in HappyFox ?

Yes

Q. What type of support does HappyFox provide?

HappyFox offers Phone,Email,Live Chat,Online (Ticket) support.

Q. What type of guides provided by HappyFox for training?

HappyFox provides Video Guides,Webinars,Infographics,Case Studies for the software training.