HappyFox
One of the Best IT Help Desk Support Ticket System
Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone.
Pricing of HappyFox
- 10 Ticket Categories
- 25 GB Attachment Store
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Self-Service Knowledge Base
- Internal Knowledge Base
- Community Forums
- POPULAR+
- Unlimited Ticket Categories
- 50 GB Attachment Store
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Self-Service Knowledge Base
- Internal Knowledge Base
- Community Forums
- 3 brands of Multi-branding with Custom Domain
- MIGHTY+
- 200 GB Attachment Store
- 200 GB Attachment Store
- SLA Breach Notification
- 5 brands of Multi-branding with Custom Domain
- Multi-lingual Knowledge Base
- Multi-brand Help Desk with SSL Support
- FANTASTIC+
- Lite Users
- 10 brands of Multi-branding with Custom Domain
- iPad Reporting App
- $29 per Agent per Month billed Yearly ($1740 per Year)
- $39 per Agent per Month billed Monthly ($2340 per Year)
- $26 per Agent per Month billed 2 Years ($1560 per Year)
- $27 per Agent per Month billed 3 Years ($1620 per Year)
- Omnichannel Ticket Creation
- SLA Management
- Knowledge Base
- SSO (GSuite/SAML/Azure)
- SSL Certificate Hosting
- Migration Assistance
- $29 per Agent per Month billed Yearly ($1740 per Year)
- $39 per Agent per Month billed Monthly ($2340 per Year)
- $26 per Agent per Month billed 2 Years
- $59 per Agent per Month billed Yearly ($3540 per Year)
- $49 per Agent per Month billed Monthly ($2940 per Year)
- $39 per Agent per Month billed 2 Years ($2340 per Year)
- $41 per Agent per Month billed 3 Years ($2460 per Year)
- Includes features of Mighty plan
- plus
- Multi-brand Helpdesk
- SLA Breach Notification
- Custom Ticket Queues
- 24/7 Email Support
- Optional EU Data Center
- $59 per Agent per Month billed Yearly ($3540 per Year)
- $49 per Agent per Month billed Monthly ($2940 per Year)
- $39 per Agent per
- $69 per Agent per Month billed Yearly ($4140 per Year)
- $79 per Agent per Month billed Monthly ($4740 per Year)
- $52 per Agent per Month billed 2 Years ($3120 per Year)
- $55 per Agent per Month billed 3 Years ($3300 per Year)
- Includes features of Fantastic plan
- plus
- Proactive Agent Collision
- Task Management
- Asset Management
- 24/7 Email/Chat Support
- Uptime SLA
- $69 per Agent per Month billed Yearly ($4140 per Year)
- $79 per Agent per Month billed Monthly ($4740 per Year)
- $52 per Agent per Month billed
- $89 per Agent per Month billed Yearly ($5340 per Year)
- $99 per Agent per Month billed Monthly ($5940 per Year)
- $64 per Agent per Month billed 2 Years ($3840 per Year)
- $69 per Agent per Month billed 3 Years ($4140 per Year)
- Includes features of Enterprise plan
- plus
- Agent Scripting
- 2 TB Attachment Store
- All-time Reporting History
- 24/7 Email/Chat/Phone Support
- Customer Success Manager
- $89 per Agent per Month billed Yearly ($5340 per Year)
- $99 per Agent per Month billed Monthly ($5940 per Year)
- $64
- $1499 per Month ($17
- 988 per Year)
- $1149 per Month billed 2 Years ($13
- 752 per Year)
- $1299 per Month billed 3 Years ($15
- 588 per Year)
- Unlimited Agents
- 10
- 000 Tickets / Year
- 10 Custom Fields
- $1499 per Month ($17
- 988 per Year)
- $1149 per Month billed 2 Years ($13
- 752 per Year)
- $1299 per Month billed 3 Years ($15
- 588 per Year)
- Unlimited Agents
- 10
- 000 Tickets / Year
- 10 Custom Fields
- $1999 per Month ($23
- 988 per Year)
- $1599 per Month billed 2 Years ($19
- 188 per Year)
- $1729 per Month billed 3 Years ($20
- 748 per Year)
- Unlimited Agents
- 20
- 000 Tickets / Year
- 20 Custom Fields
- $1999 per Month ($23
- 988 per Year)
- $1599 per Month billed 2 Years ($19
- 188 per Year)
- $1729 per Month billed 3 Years ($20
- 748 per Year)
- Unlimited Agents
- 20
- 000 Tickets / Year
- 20 Custom Fields
- $2999 per Month ($35
- 988 per Year)
- $2399 per Month billed 2 Years ($28
- 788 per Year)
- $2609 per Month billed 3 Years ($31
- 308 per Year)
- Unlimited Agents
- 100
- 000 Tickets / Year
- 100 Custom Fields
- $2999 per Month ($35
- 988 per Year)
- $2399 per Month billed 2 Years ($28
- 788 per Year)
- $2609 per Month billed 3 Years ($31
- 308 per Year)
- Unlimited Agents
- 100
- 000 Tickets / Year
- 100 Custom Fields
- $4999 per Month ($59
- 988 per Year)
- $3999 per Month billed 2 Years ($47
- 988 per Year)
- $4329 per Month billed 3 Years ($51
- 948 per Year)
- Unlimited Agents
- 250
- 000 Tickets / Year
- 200 Custom Fields
- $4999 per Month ($59
- 988 per Year)
- $3999 per Month billed 2 Years ($47
- 988 per Year)
- $4329 per Month billed 3 Years ($51
- 948 per Year)
- Unlimited Agents
- 250
- 000 Tickets / Year
- 200 Custom Fields
Awards & Badges Received
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Key Features of HappyFox
Key Features:
Key Specification
| Other Categories: | Help Desk Software Customer Support Software Ticketing Software Service Desk Software HR Chatbot Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Phone,Email,Live Chat,Online (Ticket) |
| Customization: | Yes |
| Languages Support: | English |
Who uses HappyFox
StartUps
SMEs
Agencies
Company Details
| Company Name: | HappyFox Inc. |
|---|---|
| Headquarter: | Irvine, California United States |
| Social Media: |
HappyFox Description
HappyFox Complete Customer Support Software Comparisons
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User Reviews
Frequently Asked Questions (FAQs)
The user group of HappyFox are as follows :
- Startups
- SMEs
- Agencies
HappyFox has 12 plans,
- POPULAR INR 1254.00
- MIGHTY INR 1914.00
- FANTASTIC INR 3234.00
- ENTERPRISE INR 4554.00
- Mighty (Agent-Based) USD 39.00 /Month
- Fantastic (Agent-Based) USD 59.00 /Month
- Enterprise (Agent-Based) USD 79.00 /Month
- Enterprise Plus (Agent-Based) USD 99.00 /Month
- Starter (Unlimited Agents) USD 1.00 /Month
- Growth (Unlimited Agents) USD 1.00 /Month
- Scale (Unlimited Agents) USD 2.00 /Month
- Scale Plus (Unlimited Agents) USD 4.00 /Month
HappyFox is allowed 14 Days Free Trial.
The key featuers of HappyFox are as follows :
- Alerts/Escalation
- Asset Management
- Automated Routing
- Billing & Invoicing
- Change Management
- Collaborative inbox for teams
- Community Forums
- Contract Management
- Customer Data Base
- Customized Branding
- Document Management
- Document Storage
- Email Delegation for Gmail
- Email Integration
- Email notes for Gmail
- Email reminders and snooze
- Help Desk Management
- IT Asset Management
- Inbox Queue Management
- Incident Management
- Interaction Tracking
- Live chat system
- Macros
- Multi-Channel Communication
- Multiple Brands Products
- Network Monitoring
- Online Activation
- Online Forums
- Problem Management
- Real Time Chat
- Real Time Comparisons
- Service Catalog Management
- Service Desk (ITIL ITSM)
- Service Level Agreement (SLA) Management
- Service Level Management
- Share Emails in Gmail
- Shared Gmail Labels
- Shared Mailboxes
- Social Media Integration
- To-Do List
HappyFox pricing model : Yearly,Monthly,Onetime(Perpetual License)
HappyFox is Online Software.
Yes
HappyFox offers Phone,Email,Live Chat,Online (Ticket) support.
HappyFox provides Video Guides,Webinars,Infographics,Case Studies for the software training.
