HappyFox
One of the Best IT Help Desk Support Ticket System
Yearly,Monthly,Onetime(Perpetual License)
14 Days
Platform:
Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone.
Pricing of HappyFox
POPULAR
INR 1254
- 10 Ticket Categories
- 25 GB Attachment Store
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Self-Service Knowledge Base
- Internal Knowledge Base
- Community Forums
MIGHTY
INR 1914
- POPULAR+
- Unlimited Ticket Categories
- 50 GB Attachment Store
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Self-Service Knowledge Base
- Internal Knowledge Base
- Community Forums
- 3 brands of Multi-branding with Custom Domain
FANTASTIC
INR 3234
- MIGHTY+
- 200 GB Attachment Store
- 200 GB Attachment Store
- SLA Breach Notification
- 5 brands of Multi-branding with Custom Domain
- Multi-lingual Knowledge Base
- Multi-brand Help Desk with SSL Support
ENTERPRISE
INR 4554
- FANTASTIC+
- Lite Users
- 10 brands of Multi-branding with Custom Domain
- iPad Reporting App
Key Features of HappyFox
- Alerts/Escalation
- Asset Management
- Automated Routing
- Billing & Invoicing
- Change Management
- Collaborative inbox for teams
- Community Forums
- Contract Management
- Customer Data Base
- Customized Branding
- Document Management
- Document Storage
- Email Delegation for Gmail
- Email Integration
- Email notes for Gmail
- Email reminders and snooze
- Help Desk Management
- IT Asset Management
- Inbox Queue Management
- Incident Management
- Interaction Tracking
- Live chat system
- Macros
- Multi-Channel Communication
- Multiple Brands Products
- Network Monitoring
- Online Activation
- Online Forums
- Problem Management
- Real Time Chat
- Real Time Comparisons
- Service Catalog Management
- Service Desk (ITIL ITSM)
- Service Level Agreement (SLA) Management
- Service Level Management
- Share Emails in Gmail
- Shared Gmail Labels
- Shared Mailboxes
- Social Media Integration
- To-Do List
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Email,Live Chat,Online (Ticket)
Customization:
Yes
Languages Support:
English
Who uses HappyFox
StartUps
SMEs
Agencies
Company Details
- Company Name: HappyFox Inc.
- Website: Visit Website
- Headquarter:
Irvine, California United States
- Social Media:
Description
Happyfox is a web-based help desk software hosted on the cloud. It
tracks and manages customer request coming from multiple channels like
email, phone, facebook and chat through a centralized helpdesk ticket
management system.
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HappyFox Video
HappyFox Screenshots
User Reviews Write a Review
FAQ's
Q. Who are the main user group of HappyFox ?
The user group of HappyFox are as follows :
- Startups
- SMEs
- Agencies
Q. How much does HappyFox cost?
HappyFox has 4 plans,
- POPULAR INR 1254
- MIGHTY INR 1914
- FANTASTIC INR 3234
- ENTERPRISE INR 4554
Q. What are the main features of HappyFox ?
The key featuers of HappyFox are as follows :
- Alerts/Escalation
- Asset Management
- Automated Routing
- Billing & Invoicing
- Change Management
- Collaborative inbox for teams
- Community Forums
- Contract Management
- Customer Data Base
- Customized Branding
- Document Management
- Document Storage
- Email Delegation for Gmail
- Email Integration
- Email notes for Gmail
- Email reminders and snooze
- Help Desk Management
- IT Asset Management
- Inbox Queue Management
- Incident Management
- Interaction Tracking
- Live chat system
- Macros
- Multi-Channel Communication
- Multiple Brands Products
- Network Monitoring
- Online Activation
- Online Forums
- Problem Management
- Real Time Chat
- Real Time Comparisons
- Service Catalog Management
- Service Desk (ITIL ITSM)
- Service Level Agreement (SLA) Management
- Service Level Management
- Share Emails in Gmail
- Shared Gmail Labels
- Shared Mailboxes
- Social Media Integration
- To-Do List
Q. What pricing model does HappyFox support?
HappyFox pricing model : Yearly,Monthly,Onetime(Perpetual License)
Q. Is HappyFox is online or offline?
HappyFox is Online Software.
Q. Is customization possible in HappyFox ?
Yes
Q. What type of support does HappyFox provide?
HappyFox offers Phone,Email,Live Chat,Online (Ticket) support.
Q. What type of guides provided by HappyFox for training?
HappyFox provides Video Guides,Webinars,Infographics,Case Studies for the software training.