

HappyFox

One of the Best IT Help Desk Support Ticket System
Pricing of HappyFox
POPULAR
- 10 Ticket Categories
- 25 GB Attachment Store
- Import Contacts
- Canned Actions (Macros)
- Agent Collision
- Self-Service Knowledge Base
- Internal Knowledge Base
- Community Forums
MIGHTY
- POPULAR+
- Unlimited Ticket Categories
- 50 GB Attachment Store
- Round Robin Assignment
- SLA Management
- Contact Groups
- Automatic Time Tracker
- Self-Service Knowledge Base
- Internal Knowledge Base
- Community Forums
- 3 brands of Multi-branding with Custom Domain
FANTASTIC
- MIGHTY+
- 200 GB Attachment Store
- 200 GB Attachment Store
- SLA Breach Notification
- 5 brands of Multi-branding with Custom Domain
- Multi-lingual Knowledge Base
- Multi-brand Help Desk with SSL Support
ENTERPRISE
- FANTASTIC+
- Lite Users
- 10 brands of Multi-branding with Custom Domain
- iPad Reporting App
Key Features of HappyFox
- Alerts/Escalation
- Asset Management
- Automated Routing
- Billing & Invoicing
- Change Management
- Collaborative inbox for teams
- Community Forums
- Contract Management
- Customer Data Base
- Customized Branding
- Document Management
- Document Storage
- Email Delegation for Gmail
- Email Integration
- Email notes for Gmail
- Email reminders and snooze
- Help Desk Management
- IT Asset Management
- Inbox Queue Management
- Incident Management
- Interaction Tracking
- Live chat system
- Macros
- Multi-Channel Communication
- Multiple Brands Products
- Network Monitoring
- Online Activation
- Online Forums
- Problem Management
- Real Time Chat
- Real Time Comparisons
- Service Catalog Management
- Service Desk (ITIL ITSM)
- Service Level Agreement (SLA) Management
- Service Level Management
- Share Emails in Gmail
- Shared Gmail Labels
- Shared Mailboxes
- Social Media Integration
- To-Do List
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Phone,Email,Live Chat,Online (Ticket)
Customization:
Yes
Languages Support:
English
Who uses HappyFox
StartUps
SMEs
Agencies
Company Details
- Company Name: HappyFox Inc.
- Website: Visit Website
- Headquarter:
Irvine, California United States
- Social Media:
Description
Happyfox is a web-based help desk software hosted on the cloud. It
tracks and manages customer request coming from multiple channels like
email, phone, facebook and chat through a centralized helpdesk ticket
management system.
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HappyFox Video
User Reviews Write a Review
FAQ's
The user group of HappyFox are as follows :
- Startups
- SMEs
- Agencies
HappyFox has 4 plans,
- POPULAR INR 1254
- MIGHTY INR 1914
- FANTASTIC INR 3234
- ENTERPRISE INR 4554
The key featuers of HappyFox are as follows :
- Alerts/Escalation
- Asset Management
- Automated Routing
- Billing & Invoicing
- Change Management
- Collaborative inbox for teams
- Community Forums
- Contract Management
- Customer Data Base
- Customized Branding
- Document Management
- Document Storage
- Email Delegation for Gmail
- Email Integration
- Email notes for Gmail
- Email reminders and snooze
- Help Desk Management
- IT Asset Management
- Inbox Queue Management
- Incident Management
- Interaction Tracking
- Live chat system
- Macros
- Multi-Channel Communication
- Multiple Brands Products
- Network Monitoring
- Online Activation
- Online Forums
- Problem Management
- Real Time Chat
- Real Time Comparisons
- Service Catalog Management
- Service Desk (ITIL ITSM)
- Service Level Agreement (SLA) Management
- Service Level Management
- Share Emails in Gmail
- Shared Gmail Labels
- Shared Mailboxes
- Social Media Integration
- To-Do List
HappyFox pricing model : Yearly,Monthly,Onetime(Perpetual License)
HappyFox is Online Software.
Yes
HappyFox offers Phone,Email,Live Chat,Online (Ticket) support.
HappyFox provides Video Guides,Webinars,Infographics,Case Studies for the software training.