HappyFox

One of the Best IT Help Desk Support Ticket System

0.0
Rating out of 5 Based on 0 reviews

Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone.

Pricing of HappyFox

POPULAR

INR 1254.00
INR 0.00

Buy Now
  • 10 Ticket Categories
  • 25 GB Attachment Store
  • Import Contacts
  • Canned Actions (Macros)
  • Agent Collision
  • Self-Service Knowledge Base
  • Internal Knowledge Base
  • Community Forums

MIGHTY

INR 1914.00
INR 0.00

Buy Now
  • POPULAR+
  • Unlimited Ticket Categories
  • 50 GB Attachment Store
  • Round Robin Assignment
  • SLA Management
  • Contact Groups
  • Automatic Time Tracker
  • Self-Service Knowledge Base
  • Internal Knowledge Base
  • Community Forums
  • 3 brands of Multi-branding with Custom Domain

FANTASTIC

INR 3234.00
INR 0.00

Buy Now
  • MIGHTY+
  • 200 GB Attachment Store
  • 200 GB Attachment Store
  • SLA Breach Notification
  • 5 brands of Multi-branding with Custom Domain
  • Multi-lingual Knowledge Base
  • Multi-brand Help Desk with SSL Support

ENTERPRISE

INR 4554.00
INR 0.00

Buy Now
  • FANTASTIC+
  • Lite Users
  • 10 brands of Multi-branding with Custom Domain
  • iPad Reporting App

Mighty (Agent-Based)

USD 39.00
USD 0.00

/Month

Buy Now
  • $29 per Agent per Month billed Yearly ($1740 per Year)
  • $39 per Agent per Month billed Monthly ($2340 per Year)
  • $26 per Agent per Month billed 2 Years ($1560 per Year)
  • $27 per Agent per Month billed 3 Years ($1620 per Year)
  • Omnichannel Ticket Creation
  • SLA Management
  • Knowledge Base
  • SSO (GSuite/SAML/Azure)
  • SSL Certificate Hosting
  • Migration Assistance
  • $29 per Agent per Month billed Yearly ($1740 per Year)
  • $39 per Agent per Month billed Monthly ($2340 per Year)
  • $26 per Agent per Month billed 2 Years

Fantastic (Agent-Based)

USD 59.00
USD 0.00

/Month

Buy Now
  • $59 per Agent per Month billed Yearly ($3540 per Year)
  • $49 per Agent per Month billed Monthly ($2940 per Year)
  • $39 per Agent per Month billed 2 Years ($2340 per Year)
  • $41 per Agent per Month billed 3 Years ($2460 per Year)
  • Includes features of Mighty plan
  • plus
  • Multi-brand Helpdesk
  • SLA Breach Notification
  • Custom Ticket Queues
  • 24/7 Email Support
  • Optional EU Data Center
  • $59 per Agent per Month billed Yearly ($3540 per Year)
  • $49 per Agent per Month billed Monthly ($2940 per Year)
  • $39 per Agent per

Enterprise (Agent-Based)

USD 79.00
USD 0.00

/Month

Buy Now
  • $69 per Agent per Month billed Yearly ($4140 per Year)
  • $79 per Agent per Month billed Monthly ($4740 per Year)
  • $52 per Agent per Month billed 2 Years ($3120 per Year)
  • $55 per Agent per Month billed 3 Years ($3300 per Year)
  • Includes features of Fantastic plan
  • plus
  • Proactive Agent Collision
  • Task Management
  • Asset Management
  • 24/7 Email/Chat Support
  • Uptime SLA
  • $69 per Agent per Month billed Yearly ($4140 per Year)
  • $79 per Agent per Month billed Monthly ($4740 per Year)
  • $52 per Agent per Month billed

Enterprise Plus (Agent-Based)

USD 99.00
USD 0.00

/Month

Buy Now
  • $89 per Agent per Month billed Yearly ($5340 per Year)
  • $99 per Agent per Month billed Monthly ($5940 per Year)
  • $64 per Agent per Month billed 2 Years ($3840 per Year)
  • $69 per Agent per Month billed 3 Years ($4140 per Year)
  • Includes features of Enterprise plan
  • plus
  • Agent Scripting
  • 2 TB Attachment Store
  • All-time Reporting History
  • 24/7 Email/Chat/Phone Support
  • Customer Success Manager
  • $89 per Agent per Month billed Yearly ($5340 per Year)
  • $99 per Agent per Month billed Monthly ($5940 per Year)
  • $64

Starter (Unlimited Agents)

USD 1.00
USD 0.00

/Month

Buy Now
  • $1499 per Month ($17
  • 988 per Year)
  • $1149 per Month billed 2 Years ($13
  • 752 per Year)
  • $1299 per Month billed 3 Years ($15
  • 588 per Year)
  • Unlimited Agents
  • 10
  • 000 Tickets / Year
  • 10 Custom Fields
  • $1499 per Month ($17
  • 988 per Year)
  • $1149 per Month billed 2 Years ($13
  • 752 per Year)
  • $1299 per Month billed 3 Years ($15
  • 588 per Year)
  • Unlimited Agents
  • 10
  • 000 Tickets / Year
  • 10 Custom Fields

Growth (Unlimited Agents)

USD 1.00
USD 0.00

/Month

Buy Now
  • $1999 per Month ($23
  • 988 per Year)
  • $1599 per Month billed 2 Years ($19
  • 188 per Year)
  • $1729 per Month billed 3 Years ($20
  • 748 per Year)
  • Unlimited Agents
  • 20
  • 000 Tickets / Year
  • 20 Custom Fields
  • $1999 per Month ($23
  • 988 per Year)
  • $1599 per Month billed 2 Years ($19
  • 188 per Year)
  • $1729 per Month billed 3 Years ($20
  • 748 per Year)
  • Unlimited Agents
  • 20
  • 000 Tickets / Year
  • 20 Custom Fields

Scale (Unlimited Agents)

USD 2.00
USD 0.00

/Month

Buy Now
  • $2999 per Month ($35
  • 988 per Year)
  • $2399 per Month billed 2 Years ($28
  • 788 per Year)
  • $2609 per Month billed 3 Years ($31
  • 308 per Year)
  • Unlimited Agents
  • 100
  • 000 Tickets / Year
  • 100 Custom Fields
  • $2999 per Month ($35
  • 988 per Year)
  • $2399 per Month billed 2 Years ($28
  • 788 per Year)
  • $2609 per Month billed 3 Years ($31
  • 308 per Year)
  • Unlimited Agents
  • 100
  • 000 Tickets / Year
  • 100 Custom Fields

Scale Plus (Unlimited Agents)

USD 4.00
USD 0.00

/Month

Buy Now
  • $4999 per Month ($59
  • 988 per Year)
  • $3999 per Month billed 2 Years ($47
  • 988 per Year)
  • $4329 per Month billed 3 Years ($51
  • 948 per Year)
  • Unlimited Agents
  • 250
  • 000 Tickets / Year
  • 200 Custom Fields
  • $4999 per Month ($59
  • 988 per Year)
  • $3999 per Month billed 2 Years ($47
  • 988 per Year)
  • $4329 per Month billed 3 Years ($51
  • 948 per Year)
  • Unlimited Agents
  • 250
  • 000 Tickets / Year
  • 200 Custom Fields

Awards & Badges Received

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Key Features of HappyFox

Key Features:
  • Alerts/Escalation
  • Asset Management
  • Automated Routing
  • Billing & Invoicing
  • Change Management
  • Collaborative inbox for teams
  • Community Forums
  • Contract Management
  • Customer Data Base
  • Customized Branding
  • Document Management
  • Document Storage
  • Email Delegation for Gmail
  • Email Integration
  • Email notes for Gmail
  • Email reminders and snooze
  • Help Desk Management
  • IT Asset Management
  • Inbox Queue Management
  • Incident Management
  • Interaction Tracking
  • Live chat system
  • Macros
  • Multi-Channel Communication
  • Multiple Brands Products
  • Network Monitoring
  • Online Activation
  • Online Forums
  • Problem Management
  • Real Time Chat
  • Real Time Comparisons
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Share Emails in Gmail
  • Shared Gmail Labels
  • Shared Mailboxes
  • Social Media Integration
  • To-Do List

Key Specification

Other Categories: Help Desk Software Customer Support Software Ticketing Software Service Desk Software HR Chatbot Software
Deployment: Cloud Hosted
Customer Support: Phone,Email,Live Chat,Online (Ticket)
Customization: Yes
Languages Support: English

Who uses HappyFox

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies

Company Details

Company Name: HappyFox Inc.
Headquarter: Irvine, California United States
Social Media:

HappyFox Description

Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone, facebook and chat through a centralized helpdesk ticket management system.

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HappyFox Video/Screenshots

User Reviews

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Frequently Asked Questions (FAQs)

The user group of HappyFox are as follows :

  • Startups
  • SMEs
  • Agencies

HappyFox has 12 plans,

  • POPULAR INR 1254.00
  • MIGHTY INR 1914.00
  • FANTASTIC INR 3234.00
  • ENTERPRISE INR 4554.00
  • Mighty (Agent-Based) USD 39.00 /Month
  • Fantastic (Agent-Based) USD 59.00 /Month
  • Enterprise (Agent-Based) USD 79.00 /Month
  • Enterprise Plus (Agent-Based) USD 99.00 /Month
  • Starter (Unlimited Agents) USD 1.00 /Month
  • Growth (Unlimited Agents) USD 1.00 /Month
  • Scale (Unlimited Agents) USD 2.00 /Month
  • Scale Plus (Unlimited Agents) USD 4.00 /Month

HappyFox is allowed 14 Days Free Trial.

The key featuers of HappyFox are as follows :

  • Alerts/Escalation
  • Asset Management
  • Automated Routing
  • Billing & Invoicing
  • Change Management
  • Collaborative inbox for teams
  • Community Forums
  • Contract Management
  • Customer Data Base
  • Customized Branding
  • Document Management
  • Document Storage
  • Email Delegation for Gmail
  • Email Integration
  • Email notes for Gmail
  • Email reminders and snooze
  • Help Desk Management
  • IT Asset Management
  • Inbox Queue Management
  • Incident Management
  • Interaction Tracking
  • Live chat system
  • Macros
  • Multi-Channel Communication
  • Multiple Brands Products
  • Network Monitoring
  • Online Activation
  • Online Forums
  • Problem Management
  • Real Time Chat
  • Real Time Comparisons
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Share Emails in Gmail
  • Shared Gmail Labels
  • Shared Mailboxes
  • Social Media Integration
  • To-Do List

HappyFox pricing model : Yearly,Monthly,Onetime(Perpetual License)

HappyFox is Online Software.

Yes

HappyFox offers Phone,Email,Live Chat,Online (Ticket) support.

HappyFox provides Video Guides,Webinars,Infographics,Case Studies for the software training.