HappyFox

HappyFox

One of the Best IT Help Desk Support Ticket System

Yearly,Monthly,Onetime(Perpetual License)
14 Days
Platform:
Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone.

Pricing of HappyFox

ENTERPRISE

INR 4554.00

  • FANTASTIC+
  • Lite Users
  • 10 brands of Multi-branding with Custom Domain
  • iPad Reporting App

FANTASTIC

INR 3234.00

  • MIGHTY+
  • 200 GB Attachment Store
  • 200 GB Attachment Store
  • SLA Breach Notification
  • 5 brands of Multi-branding with Custom Domain
  • Multi-lingual Knowledge Base
  • Multi-brand Help Desk with SSL Support

MIGHTY

INR 1914.00

  • POPULAR+
  • Unlimited Ticket Categories
  • 50 GB Attachment Store
  • Round Robin Assignment
  • SLA Management
  • Contact Groups
  • Automatic Time Tracker
  • Self-Service Knowledge Base
  • Internal Knowledge Base
  • Community Forums
  • 3 brands of Multi-branding with Custom Domain

POPULAR

INR 1254.00

  • 10 Ticket Categories
  • 25 GB Attachment Store
  • Import Contacts
  • Canned Actions (Macros)
  • Agent Collision
  • Self-Service Knowledge Base
  • Internal Knowledge Base
  • Community Forums

Key Features of HappyFox

  • Alerts/Escalation
  • Asset Management
  • Automated Routing
  • Billing & Invoicing
  • Change Management
  • Collaborative inbox for teams
  • Community Forums
  • Contract Management
  • Customer Data Base
  • Customized Branding
  • Document Management
  • Document Storage
  • Email Delegation for Gmail
  • Email Integration
  • Email notes for Gmail
  • Email reminders and snooze
  • Help Desk Management
  • IT Asset Management
  • Inbox Queue Management
  • Incident Management
  • Interaction Tracking
  • Live chat system
  • Macros
  • Multi-Channel Communication
  • Multiple Brands Products
  • Network Monitoring
  • Online Activation
  • Online Forums
  • Problem Management
  • Real Time Chat
  • Real Time Comparisons
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Share Emails in Gmail
  • Shared Gmail Labels
  • Shared Mailboxes
  • Social Media Integration
  • To-Do List

Specification

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Phone,Email,Live Chat,Online (Ticket)

Customization
Customization:

Yes

languages
Languages Support:

English

Who uses HappyFox

Personal
Personal
StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

  • Company Name: HappyFox Inc.
  • Website: Visit Website
  • Headquarter: Irvine
  • Social Media:

Description

Happyfox is a web-based help desk software hosted on the cloud. It tracks and manages customer request coming from multiple channels like email, phone, facebook and chat through a centralized helpdesk ticket management system.

HappyFox Video

HappyFox Screenshots

FAQ's

The user group of HappyFox are as follows :

  • Startups
  • SMEs
  • Agencies

HappyFox has 4 plans,

  • ENTERPRISE INR 4554.00
  • FANTASTIC INR 3234.00
  • MIGHTY INR 1914.00
  • POPULAR INR 1254.00

The key featuers of HappyFox are as follows :

  • Alerts/Escalation
  • Asset Management
  • Automated Routing
  • Billing & Invoicing
  • Change Management
  • Collaborative inbox for teams
  • Community Forums
  • Contract Management
  • Customer Data Base
  • Customized Branding
  • Document Management
  • Document Storage
  • Email Delegation for Gmail
  • Email Integration
  • Email notes for Gmail
  • Email reminders and snooze
  • Help Desk Management
  • IT Asset Management
  • Inbox Queue Management
  • Incident Management
  • Interaction Tracking
  • Live chat system
  • Macros
  • Multi-Channel Communication
  • Multiple Brands Products
  • Network Monitoring
  • Online Activation
  • Online Forums
  • Problem Management
  • Real Time Chat
  • Real Time Comparisons
  • Service Catalog Management
  • Service Desk (ITIL ITSM)
  • Service Level Agreement (SLA) Management
  • Service Level Management
  • Share Emails in Gmail
  • Shared Gmail Labels
  • Shared Mailboxes
  • Social Media Integration
  • To-Do List

HappyFox pricing model : Yearly,Monthly,Onetime(Perpetual License)

HappyFox is Online Software.

HappyFox offers Phone,Email,Live Chat,Online (Ticket) support.

HappyFox provides Video Guides,Webinars,Infographics,Case Studies for the software training.