Groove Help Desk

Groove Help Desk

Software BY Groove

Monthly
14 Days
Platform:
Groove Help Desk is fully customizable and scalable help desk program, provides reports & metrics, open API.

Pricing of Groove Help Desk

Starter

INR 0

  • Multi-Channel Support
  • Collaboration Features
  • Collision Detection
  • Canned Replies
  • Native Integrations

Team

INR 990

  • Starter+
  • Unlimited Agent
  • Automated Rules
  • API
  • Custom Profiles
  • Groups
  • Reports
  • Customer Satisfaction Ratings

Key Features of Groove Help Desk

Specification

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Live Chat,Online (Ticket)

Customization
Customization:

Yes

languages
Languages Support:

English

Who uses Groove Help Desk

StartUps
StartUps
SMEs
SMEs
Agencies
Agencies

Company Details

  • Company Name: Groove
  • Website: Visit Website
  • Headquarter:
    United States
    Plano, Texas United States
  • Social Media:

Description

Groove Help Desk is a fully customizable and scalable help desk program, provides reports & metrics, open API. Invisible to customers, customizability with integrations, simple pricing, reporting/metrics, grows with your business, assists to organize email in the best way for customer service.

Alternative

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Zonka Feedback

An enterprise-grade feedback management software

Groove Help Desk Video

Groove Help Desk Screenshots

FAQ's

The user group of Groove Help Desk are as follows :

  • Startups
  • SMEs
  • Agencies

Groove Help Desk has 2 plans,

  • Starter INR 0
  • Team INR 990

The key featuers of Groove Help Desk are as follows :

Groove Help Desk pricing model : Monthly

Groove Help Desk is Online Software.

Yes

Groove Help Desk offers Live Chat,Online (Ticket) support.

Groove Help Desk provides Video Guides,Webinars,Infographics,Case Studies for the software training.