GoToAssist

By GoToAssist

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Pricing of GoToAssist

Service Desk

USD 49.00

/Month

Buy Now

Full features and functionality for a flat fee with no hidden costs for server maintenance
IT staff or other “extra” charges
24-hour-a-day
7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team
Free upgrades
Access to training videos
help guides and best practices
Full features and functionality for a flat fee with no hidden costs for server maintenance
IT staff or other “extra” charges
24-hour-a-day
7-day-a-week support from our U.S.-based GoToAssist Global Custom

Service Desk

USD 49.00

/Month

Buy Now

Full features and functionality for a flat fee with no hidden costs for server maintenance
IT staff or other “extra” charges
24-hour-a-day
7-day-a-week support from our U.S.-based GoToAssist Global Customer Support team
Free upgrades
Access to training videos
help guides and best practices
Full features and functionality for a flat fee with no hidden costs for server maintenance
IT staff or other “extra” charges
24-hour-a-day
7-day-a-week support from our U.S.-based GoToAssist Global Custom

GoToAssist

USD 69.00

/User/Month

Buy Now

1 Agent
Agent Console
File Transfer
Remote Diagnostics
Multi-Monitor Navigation
Multi-Session Support
Slack Integration
Include Mobile Add-On: Only $20.00/Agent Monthly
Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share
1 Agent
Agent Console
File Transfer
Remote Diagnostics
Multi-Monitor Navigation
Multi-Session Support
Slack Integration
Include Mobile Add-On: Only $20.00/Agent Monthly
Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share

GoToAssist

USD 69.00

/User/Month

Buy Now

1 Agent
Agent Console
File Transfer
Remote Diagnostics
Multi-Monitor Navigation
Multi-Session Support
Slack Integration
Include Mobile Add-On: Only $20.00/Agent Monthly
Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share
1 Agent
Agent Console
File Transfer
Remote Diagnostics
Multi-Monitor Navigation
Multi-Session Support
Slack Integration
Include Mobile Add-On: Only $20.00/Agent Monthly
Mobile Chat / Remote View / Remote Control* / Device Info / Camera Share

Key Features of GoToAssist

Key Features:

Session Recording
Remote Control
File Transfer
Feedback Collection
Diagnostic Tools
Screen Sharing
Live Chat
Session Transfer

Key Specification

Other Categories:	Remote Access Software IT Asset Management (ITAM) Software
Deployment:	Cloud Hosted
Customer Support:	Online (Ticket)
Customization:	Yes
Languages Support:	English

Who uses GoToAssist

SMEs

Enterprises

Company Details

Company Name:	GoToAssist
Headquarter:	Boston, Massachusetts United States
Social Media:	Facebook Twitter LinkedIn

GoToAssist Description

What is GoToAssist

GoToAssist is a remote support software that enables IT professionals and support teams to access and fix devices quickly from anywhere. It provides secure, cloud-based remote desktop access and troubleshooting tools.

Why Choose GoToAssist

It offers a reliable, user-friendly platform for delivering fast, remote technical support. With real-time diagnostics and multi-platform support, it enhances both agent productivity and customer satisfaction.

Benefits of GoToAssist

GoToAssist reduces on-site visits and speeds up resolution time, saving operational costs. It also ensures secure connections, making remote sessions safe and compliant.

How to Use GoToAssist

Users can log in to the GoToAssist dashboard, start a remote session, and send a secure link to customers. Once connected, they can control devices, transfer files, and run diagnostics.

Features of GoToAssist

Key features include unattended access, multi-session handling, file transfer, session recording, and mobile device support. It also integrates easily with various service desk and ticketing systems.