Pricing of Gladly
Basic
Hero
/User/Month
- Communicate on all channels
- out-of-the-box including voice
- chat
- and social
- Natively built-in voice and IVR
- All the details about a customer is available in a single view
- Match customers with the best service hero with People Match
- See a customer's entire conversation history
- no matter what channel they come from
- in a single view
- Leverage a single knowledge base to publish answers across all channels and languages
- Understand team performance across agents
- channels
- and conversations
Super Hero
/User/Month
- Includes features of Hero plan
- plus
- Custom reporting with Insight Builder to simplify creating reports and dashboards
- 99.9% uptime to keep the business running
- Increased API capacity to make it easy to work with all applications and data
- Premium 24x7 Support
- Includes features of Hero plan
- plus
- Custom reporting with Insight Builder to simplify creating reports and dashboards
- 99.9% uptime to keep the business running
- Increased API capacity to make it easy to work with all applications and data
- P
Key Features of Gladly
- Computer Telephony Integration
- Reporting/Analytics
- IVR / Voice Recognition
- Queue Management
- Automated Routing
Specification
Other Categories:
Deployment:
Cloud Hosted,On Premise,Any,Hybrid
Customer Support:
Email,Phone,Live Chat
Customization:
Languages Support:
English
Who uses Gladly
StartUps
SMEs
Agencies
Enterprises
Company Details
- Company Name: Gladly
- Website: Visit Website
- Headquarter:
, United States
- Social Media:
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FAQ's
The user group of Gladly are as follows :
- Startups
- SMEs
- Agencies
- Enterprises
Gladly has 3 plans,
- Basic USD 38
- Hero USD 150 /User/Month
- Super Hero USD 180 /User/Month
The key featuers of Gladly are as follows :
- Computer Telephony Integration
- Reporting/Analytics
- IVR / Voice Recognition
- Queue Management
- Automated Routing
Gladly pricing model : Yearly,Monthly,Onetime(Perpetual License)
Gladly is Cloud Hosted,On Premise,Any,Hybrid Software.
Gladly offers Email,Phone,Live Chat support.
Gladly provides Help Guides,On-Site Training,Webinars,Video Guides for the software training.
