Freshdesk Customer Success

Freshdesk Customer Success

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By Freshdesk Customer Success

Monthly,Yearly
Not Available
Platform:
Free Demo Get a Quote
Freshdesk Customer Success is a customer success management software that helps software and subscription companies to prevent customer churn and strengthen customer relationships. The platform offers complete visibility into customers’ subscription metrics with the help of proactive workflows for renewals, onboarding and other tasks. Freshdesk Customer Success automatically alerts users about the available opportunities for finding and retaining customers. It also helps users convert more upsells, cross-sells and trials. With this software, companies can quickly understand the reason why their customers are churning. They can get an early warning about the customer churn and successfully manage renewals in real-time. By offering customers’ metrics, Freshdesk Customer Success software enables users to engage and intervene with the right customers and achieve the best business outcomes for the users and customers. In this way, the software enables users to easily manage important milestones in their customer lifecycle, which ultimately helps them to reduce customer churn and improve customer value.

Pricing of Freshdesk Customer Success

Estate

USD 95

/User/Month

  • 10
  • 000 Accounts
  • 100
  • 000 Emails / month
  • 3 Maintained integrations
  • Health Scoring
  • Proactive Alerts
  • Reporting and Analytics
  • Goal and Task Management
  • Email Campaigns
  • Email Triggers
  • 10
  • 000 Accounts
  • 100
  • 000 Emails / month
  • 3 Maintained integrations
  • Health Scoring
  • Proactive Alerts
  • Reporting and Analytics
  • Goal and Task Management
  • Email Campaigns
  • Email Triggers

Forest

USD 150

/User/Month

  • 200
  • 000 Accounts
  • 250
  • 000 Emails / month
  • 8 Maintained integrations
  • Health Scoring
  • Proactive Alerts
  • Reporting and Analytics
  • Goal and Task Management
  • Email Campaigns
  • Email Triggers
  • Account Hierarchy
  • Team Performance
  • Multiple Products
  • Enterprise SLA
  • 200
  • 000 Accounts
  • 250
  • 000 Emails / month
  • 8 Maintained integrations
  • Health Scoring
  • Proactive Alerts
  • Reporting and Analytics
  • Goal and Task Management
  • Email Campaigns
  • Email Triggers
  • Account Hierarchy
  • Team Performance
  • Multiple Products
  • Enterprise SLA

Key Features of Freshdesk Customer Success

Specification

categories
Other Categories:

Customer Success Software

deployment
Deployment:

Cloud Hosted

Support
Customer Support:

Online (Ticket)

Customization
Customization:

No

languages
Languages Support:

English

Who uses Freshdesk Customer Success

SMEs
SMEs
Enterprises
Enterprises

Company Details

  • Company Name: Freshdesk Customer Success
  • Website: Visit Website
  • Headquarter:
    United States
    San Mateo, California United States
  • Social Media:

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Freshdesk Customer Success Video

Freshdesk Customer Success Screenshots

FAQ's

The user group of Freshdesk Customer Success are as follows :

  • Enterprises
  • SMEs
  • SMEs

Freshdesk Customer Success has 2 plans,

  • Estate USD 95 /User/Month
  • Forest USD 150 /User/Month

The key featuers of Freshdesk Customer Success are as follows :

Freshdesk Customer Success pricing model : Monthly,Yearly

Freshdesk Customer Success is Online Software.

No

Freshdesk Customer Success offers Online (Ticket) support.

Freshdesk Customer Success provides Help Guides,Blogs,Video Guides for the software training.