ChaseData offers powerful and affordable call center solutions for one’s BPO business by its integration with websites, social media, and traditional mass mail. The software offers a fast call back feature to reach out to a customer while his/her interest is strong, thus improving customer satisfaction.
ChaseData offers industry-specific solutions to help both B2B as well as B2C marketing. The robust tools of the software keep track of how many contacts are made and the volume of sales generated. Users can control costs as well as the interface to increase the productivity of the business.
The software comes inbuilt with compliance management, call logging, recording and routing, live chat and escalation management to modernize the call center business. The software provides a custom-made solution for inbound, outbound, and multichannel businesses through features like predictive and progressive dialer and click-to-call outbound dialing. The application also has an interface with
Pricing of ChaseData
Small Business
USD 89
/User/Month
- 3000 Telecom Minutes Including
- Voice Channels per Agent : 1
- Call Conference
- Hold
- Transfer
- Monitoring
- Digital Call Recording and Playback : 3 months
- List Management
- Live Dashboard
- Skill Set Assignment
- Preview dialing
- Progressive dialing
- Inbound Capability Included
- Auto Attendant and IVR
- Automatic Call Distribution
- Music On Hold
- Local
- Nationwide and Toll Free Numbers Available
- Remote Agent Capability
- Personal Voice Mails and DID
- Standard Reporting Package
- Chat Support
- Email Support
- 3000 Tele
Professional
USD 139
/User/Month
- 5000 Telecom Minutes Included
- Voice Channels per Agent : 4
- Includes features of Small Business plan
- plus
- Digital Call Recording and Playback : 6 months
- Predictive dialing
- Skill based Routing
- Trainee Mode for New Trainees
- Customized Sip Trunking
- Phone support
- Zapier (Over 500 integrations and growing)
- 5000 Telecom Minutes Included
- Voice Channels per Agent : 4
- Includes features of Small Business plan
- plus
- Digital Call Recording and Playback : 6 months
- Predictive dialing
- Skill based Routing
- Train
Enterprise
USD 169
/User/Month
- 7000 Telecom Minutes Included
- Voice Channels per Agent : 6
- Includes features of Professional plan
- plus
- Digital Call Recording and Playback : 1 Year
- Agentless dialing
- Auto Leave message on Voice mail
- SOAP based Salesforce API
- Native API (Sugar CRM
- Zoho and Oracle)
- 7000 Telecom Minutes Included
- Voice Channels per Agent : 6
- Includes features of Professional plan
- plus
- Digital Call Recording and Playback : 1 Year
- Agentless dialing
- Auto Leave message on Voice mail
- SOAP based Salesforce API
- Native A
Key Features of ChaseData
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Specification
Other Categories:
Deployment:
Cloud Hosted
Customer Support:
Business Hours,Online (Ticket)
Customization:
No
Languages Support:
English
Who uses ChaseData
SMEs
Enterprises
Company Details
- Company Name: ChaseData
- Website: Visit Website
- Headquarter: Plantation,
- Social Media:
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FAQ's
Q. Who are the main user group of ChaseData?
The user group of ChaseData are as follows :
- Enterprises
- SMEs
- SMEs
Q. How much does ChaseData cost?
ChaseData has 3 plans,
- Small Business USD 89 /User/Month
- Professional USD 139 /User/Month
- Enterprise USD 169 /User/Month
Q. What are the main features of ChaseData?
The key featuers of ChaseData are as follows :
- Outbound Call Center
- Inbound Call Center
- Concurrency Support
- Queue Management (Calls)
- IVR Support
- Auto Call Recording
- Call Monitoring
- Live Chat
- Progressive Dialer
- Predictive Dialer
Q. What pricing model does ChaseData support?
ChaseData pricing model : Onetime(Perpetual License)
Q. Is ChaseData is online or offline?
ChaseData is Online Software.
Q. Is customization possible in ChaseData?
No
Q. What type of support does ChaseData provide?
ChaseData offers Business Hours,Online (Ticket) support.
Q. What type of guides provided by ChaseData for training?
ChaseData provides Help Guides,Blogs,Video Guides for the software training.
