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Callision's online cloud business phone system and call centre software help with company-wide sales and customer service department monitoring. It can be leveraged to automatically locate the problematic interactions and send them to managers for review on the go. Backed by IBM Watson, Callision features call scoring and emotion recognition functionality within. Furthermore, the software helps users to set up phone numbers, call queues, voice menus, conference bridges and call recording in more or less three clicks. The Dynamic Caller ID and Performance-based Caller Distribution services provided by Callision enhances answer rates by 34%. It also increases the first call resolution by 52%. Furthermore, the live dashboard offered by this software helps companies manage sales/support departments in a unified location. Also, the platform provides big-data powered analytics, helping users to focus their attention on actionable intelligence. Real-time CRM integrations offered by this software helps companies to magically pull up on incoming calls.
Pricing of Callision
- Web (Browser) Phone
- Internal Chat
- Schedule-Based Call Routing
- Real-time Call Monitoring
- Call Recording
- Voicemail to email
- File Storage: 5GB
- Reports: Stored for One Week
- Call Queues: One
- IVR with Text-to-Speech: One
- Conference Rooms: One
- Number of users: Up to 5
- Bring Your Own Carrier : Free
- Outbound Calls : Make calls starting at $0.016
- Outbound Calls : Make calls starting at $0.013 per minute
- Inbound Calls : Make calls starting at $0.040 per minute
- Web (Browser) Phone
- Internal Chat
- Schedule-Bas
- Web (Browser) Phone
- Internal Chat
- Schedule-Based Call Routing
- Real-time Call Monitoring
- Call Recording
- Voicemail to email
- File Storage: 20GB
- Reports: Stored for One Month
- Call Queues: Three
- IVR with Text-to-Speech: Three
- Conference Rooms: Three
- Number of users: Unlimited
- Bring Your Own Carrier : Free for Listed Carriers
- Outbound Calls : Make calls starting at $0.016
- Outbound Calls : Make calls starting at $0.013 per minute
- Inbound Calls : Make calls starting at $0.040 per minute
- Web (Browser) Ph
- Web (Browser) Phone
- Internal Chat
- Schedule-Based Call Routing
- Real-time Call Monitoring
- Call Recording
- Voicemail to email
- File Storage: 50GB
- Reports: Stored for Six Months
- Call Queues: Unlimited
- IVR with Text-to-Speech: Unlimited
- Conference Rooms: Unlimited
- Number of users: Unlimited
- Bring Your Own Carrier : Free for Listed Carriers
- Outbound Calls : Make calls starting at $0.016
- Outbound Calls : Make calls starting at $0.013 per minute
- Inbound Calls : Make calls starting at $0.040 per minute
- Web
Key Specification
| Other Categories: | Contact Center Operations Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses Callision
SMEs
Enterprises
Company Details
| Company Name: | Callision |
|---|---|
| Headquarter: | New York, |
| Social Media: |
Most Popular Software
Alternative
Callision Video/Screenshots
User Reviews
Frequently Asked Questions (FAQs)
The user group of Callision are as follows :
- Enterprises
- SMEs
- SMEs
Callision has 3 plans,
- Free USD 0.00
- Callision Plus USD 19.99 /User/Month
- Enterprise USD 29.99 /User/Month
Callision is not allowing Free Trial.
Callision pricing model : Onetime(Perpetual License)
Callision is Online Software.
No
Callision offers Online (Ticket) support.
Callision provides Help Guides,Blogs,Video Guides for the software training.
