Assembled

The first all-in-one WFM for CX teams and BPOs

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Assembled aims to build a support operations platform that enables businesses to provide excellent customer experiences despite unforeseen circumstances. Leading companies utilize Assembled's workforce and vendor management tools to make the best hiring choices, obtain insight into efficiency and performance, and find fresh approaches to meet changing consumer expectations.

Pricing of Assembled

Core

USD 15.00

/User/Month

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Team scheduling
Recurring schedule templates
Google Calendar integration
Slack integration
Time off management
Customizable event types
Programmatic access via REST API
Historical volume and per-interval metrics
Granular staffing analytics
Forecast accuracy reporting
CSV exports
Role-based permissions
Customizable queues
teams
sites
skills
White-glove onboarding
Shared Slack channels
Team scheduling
Recurring schedule templates
Google Calendar integration
Slack integration
Time off management

Pro

USD 35.00

/User/Month

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Includes features of Core plan
plus
Out of the box
tailored forecasting: Zendesk
Intercom
Customer
ServiceCloud
Built-in seasonality
long-term trends
and outlier detection
Manual overrides and customizable imports
Multi-channel forecasting: Email
phone
chat
Real-time dashboard
Team training
Includes features of Core plan
plus
Out of the box
tailored forecasting: Zendesk
Intercom
Customer
ServiceCloud
Built-in seasonality
long-term trends
and outlier detection
Manual overrides and

Enterprise

USD 0.00

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Includes features of Pro plan
plus
Optimal schedule generation
Algorithmic activity filling
Out of the box
tailored forecasting: Custom integrations and queue-specific forecast
Multi-channel forecasting: Custom channels
Queue-specific forecasting
Real-time dashboard: Custom
Dedicated account manager
Quarterly business reviews
Includes features of Pro plan
plus
Optimal schedule generation
Algorithmic activity filling
Out of the box
tailored forecasting: Custom integrations and queue-specific

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Key Features of Assembled

Key Features:

Attendance management
Document Management
Employee Self Service Management
Expense Management
HR & Payroll
Mobile Support
Online Tests & Psychometric Tests
Performance Management
Recruitment Management
Shift Management
Task Management
Time & Attendance Management
Travel Management
Employee Data Base
Pay Slip
Compatibility with Swap Card
Arrears Calculation
Data Security
Applicant tracking
Applications Management
Self Service Portal
Workflow Management
Project Planning
Appraisal History
Feedback Management
Goal Setting / Tracking
Ad hoc Analysis
Consolidation / Roll-Up
Workforce Management
Time sheets
Reporting
Integration with Bio metric
Excel Import
Grievance Management
Appraisal Management
People Management
TDS Calculation
Offer management
Employee field customization
Geo tracking
Resource cost estimation
Competency Tracking
Custom Review Forms
Employee Life cycle Management
Vacation / Leave Tracking
Asset Management
Bonus, Loan & Advances Management
Email Integration
Exit Management & Separation Management
Help Desk
Knowledge Management
Multi User login & Roll based access
Payroll Management
Project Management
Reimbursement Management
Statutory Compliance
Taxation Management
Training Management
Workflow Administration
Mobile App
Leave Management
Formula Defined Salary Calculation
Multi Company
Salary Adjustment
Employee Management
Resume Database
Application Security
Compliance Management
360 Degree Feedback
Employee Profile
Goal Management
Performance Appraisal
Ad Hoc Reports
Dashboard
MIS Reports
Analytical Reports
On-Boarding
Events & Reminders
PF / ESIC Calculation
Salary Information & History
Back Office Assistance
Talent Management
Letter generation
Self-on boarding
Online resignation
Request hierarchy
Cascading Goals
Custom Rating Scales
Benefits Management
Expense Reporting
HR Drive
Exit Management & Separation Management
Absence Management
Project Time Tracking
Employee Scheduling
Overtime Tracking
Balanced Scorecards
Consolidation / Roll-Up
Multiple Payment Options
Invoice Payments
ACH Check Transactions
Gift Card Management
Multiple Merchant Numbers
Fraud Prevention
Generate Comprehensive Reports
Data Entry Saver
Transfer Key Information to Banks
Bio metric Attendance Management
Integration with Bio metric
Succession Planning
Invoice Application
Automatic Time Capture
Mobile Time Tracking
Centralized Monitoring
Full & Final Settlements
Geo Tagging
Multiple Assessment Framework
Performance Journals
Performance Journals
Analytics & Advance MIS Reports
Digital Offer Letters
Collaboration Platform
Manager Self Service
Mobile Friendly
Arrears Calculation
Eligibility Management
Creating Pay Slips
Payroll Taxes
Roster Management
Bonus Management
Social Networking Platform
Resource cost estimation
Audit Trail
Email Templates
Assessments
Jobs Board Integration
Surveys & Feedback
Back Office Assistance
Offer management
Internal HR
Job Requisition & Posting
Background Screening
Resume Search
Application Sharing
Asset Allocation
Employee field customization
Multi State
Employee Self Service Management
Workflow Administration
Assessments
Background Screening
Billing & Invoicing
Bulk Resume Parsing
CRM
Candidate Management
Collaboration Tools
Commission & Payroll Management
Internal HR
Interview Management
Job Requisition & Posting
On boarding
Recruiting Firms
Reference Checking
Resume Search
Self Service Portal

Key Specification

Other Categories:	HR Software Time Tracking App & Software Recruiting Software
Deployment:	Cloud Hosted
Customer Support:	Email,Live Chat
Customization:	Yes
Languages Support:	English