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SmartAction is a conversational AI based platform for contact centres that enables you to create compelling consumer experiences. It combines best-of-breed technology and services to provide a fully managed conversational AI experience to your customers. With SmartAction, you can automate interactions that increase engagement and resolution. The platform offers smart tools and features to enhance your entire conversation process, from conversation design to implementation and continual improvement. SmartAction's natural language understanding (NLU) algorithm is trained question by question to reach the best level of accuracy which makes their intelligent virtual agents perform as well as, if not better than, real agents. With SmartAction, you can empower your clients to interact with your company via the channel of their choice. You can incorporate visual features such as rich media material, quick-reply buttons, and picture carousels into text-based chats to create an immersive chat experience. You can provide individualized, on-demand client service along with conversational AI support from
Pricing of SmartAction
- SmartAction’s cloud-based proprietary conversational AI technology with industry-leading natural language processing (NLP) to mimic live agent behavior
- Dedicated team of AI experts and CX experts to implement
- customize
- and manage your solution. This team includes client success managers
- data insights managers
- conversation flow experts
- project lead
- AI engineers
- and more
- Unlimited usage (scalability)
- Unlimited changes
- tweaks
- and edits to conversation flows
- Ongoing tuning and improvements
Key Specification
| Other Categories: | Chatbots Software |
|---|---|
| Deployment: | Cloud Hosted |
| Customer Support: | Online (Ticket) |
| Customization: | No |
| Languages Support: | English |
Who uses SmartAction
SMEs
Enterprises
Company Details
| Company Name: | SmartAction |
|---|---|
| Headquarter: | El Segundo, |
| Social Media: |
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SmartAction Video
User Reviews
Frequently Asked Questions (FAQs)
The user group of SmartAction are as follows :
- Enterprises
- SMEs
- SMEs
SmartAction has 1 plans,
- SmartAction USD 0.00
SmartAction is not allowing Free Trial.
SmartAction pricing model : Onetime(Perpetual License)
SmartAction is Online Software.
No
SmartAction offers Online (Ticket) support.
SmartAction provides Help Guides,Blogs,Video Guides for the software training.
