Salesforce Education

Salesforce Education

Power more connected, data-driven experiences with Education Cloud, a deeply unified platform that brings together the #1 AI CRM and next-gen SIS capabilities.

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Salesforce Education Cloud is a comprehensive, AI-powered CRM platform tailored for the education sector, supporting institutions from K-12 to higher education. It helps unify data, streamline operations, and enhance engagement throughout the learner lifecycle—from prospective students to alumni. Built natively on the Salesforce platform, it replaces fragmented tools with a centralized system that manages recruitment, admissions, student success, academic operations, alumni engagement, and advancement activities.

The platform offers advanced automation, real-time analytics, and personalized experiences through AI and agent-based tools. Institutions can automate workflows, track student progress, and foster proactive support systems, ensuring improved retention and success rates. Education Cloud also integrates seamlessly with other Salesforce products like Marketing Cloud, Slack, Tableau, and Data Cloud, enabling a connected and collaborative ecosystem.

With modular capabilities, users can customize features according to their institutional needs. It is available in multiple editions, such as Enterprise, Unlimited, and Agentforce tiers, offering scalable options for organizations of all sizes. Salesforce Education Cloud is ideal for academic administrators, recruiters, support teams, and alumni officers seeking an end-to-end, data-driven solution. Its cloud-native infrastructure ensures secure access, constant updates, and performance scalability to meet evolving educational demands across global institutions.

Pricing of Salesforce Education

Education Cloud Enterprise Edition - The market-leading CRM with purpose-built functionality for education.

USD 81.25
USD 0.00

User Per Month

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  • Apps For the Entire Learner Lifecycle
  • Faculty and Staff Features for Use Across Departments
  • Education Objects Logic and Automation

Education Cloud Unlimited Edition - Unlimited market-leading CRM power and support for education.

USD 138.75
USD 0.00

User Per Month

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  • All the Features of Enterprise
  • Premier Success Customer Support
  • Additional Features such as Salesforce Inbox

Education Cloud Agentforce 1 for Sales Edition - Ideal for Recruitment and Admissions, Advancement and Alumni Relations

USD 375
USD 0.00

User Per Month

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  • Everything in UE edition plus Agentforce and more
  • Tableau Next Slack & Data Cloud
  • Salesforce Maps Sales Planning and more

Education Cloud Agentforce 1 for Service Edition - Ideal for Student Services, Academic Operations and Student Life

USD 375
USD 0.00

User Per Month

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  • Everything in UE edition plus Agentforce and more
  • Tableau Next
  • Slack & Data Cloud
  • Service Cloud Voice Digital Engagement and more

Key Features of Salesforce Education

Key Features:
  • CRM & Sales Dashboards
  • Sales Pipeline Tracking
  • Performance Management
  • CRM
  • Academic/Education
  • Blended Learning
  • Learner Portal
  • Synchronous Learning
  • Compliance Management
  • For Education
  • Asynchronous Learning
  • Higher Education
  • Dashboard
  • Notification Scheduling
  • Student Progress Tracking
  • Teacher Training
  • Parent Portal

Who uses Salesforce Education

Personal
Personal
StartUps
StartUps
SMEs
SMEs
Agencies
Agencies
Enterprises
Enterprises

Company Details

Company Name: Salesforce Inc
Headquarter:
Social Media:

Salesforce Education Description

Salesforce Education Cloud empowers educational institutions by delivering a unified platform that supports every phase of the learner journey—from applicant to alumnus. Designed specifically for the education sector, this platform replaces siloed systems with a centralized solution to manage recruitment, admissions, student support, academic operations, and advancement—all under one digital ecosystem.

At its core, the platform features education-specific objects such as courses, programs, grades, and affiliations, making it highly adaptable to diverse academic structures. It streamlines recruitment with AI tools that automate applicant scoring, outreach, and self-service portals. For admissions and enrollment, Education Cloud provides complete visibility into the student funnel, helping teams monitor applications, deadlines, and communications effectively.

Student success is prioritized through built-in advising dashboards, early alerts, and case management tools. Advisors can identify at-risk students, create personalized support plans, and coordinate interventions across departments. The platform also introduces next-generation student information system capabilities, including course registration, scheduling, and rule-based academic operations.

For advancement teams, Education Cloud supports donor management, alumni outreach, and fundraising campaigns. Institutions can manage giving histories, segment donor lists, and track contributions in real-time. With integrated marketing, institutions can engage communities through personalized, multichannel campaigns.

Education Cloud is powered by AI agents that automate tasks across departments—recruitment chatbots, academic alerts, fundraising recommendations, and more. These intelligent tools enhance productivity, free up staff time, and improve outcomes.

The platform’s modular design allows institutions to deploy only what they need while ensuring full scalability. It also integrates with powerful tools like Tableau for analytics, Slack for collaboration, and Experience Cloud for building student and alumni portals.

Through data unification, personalized engagement, and AI-driven intelligence, Salesforce Education Cloud boosts efficiency, strengthens relationships, and supports long-term institutional growth. It offers secure, cloud-based infrastructure with ongoing updates, enterprise-grade reliability, and global support services—making it a future-ready solution for modern education.


Key Features & Specification

AI-Powered Recruitment – Automates applicant scoring, communication, and portal access
Admissions Management – Streamlines application processing, tracking, and review
Student Success Tools – Includes advising dashboards, early alerts, and case management
Academic Operations – Manages scheduling, registration, and academic rules
Next-Gen SIS Features – Built-in course, program, and student record management
Alumni & Advancement – Tracks donations, manages donor relations, and plans campaigns
Agentforce AI Integration – Deploys AI agents for support, advising, recruitment
Cross-Platform Integration – Seamlessly connects with Tableau, Slack, Marketing Cloud
Unified Data Structure – Centralized view of all institutional data
Flexible Editions – Enterprise, Unlimited, and Agentforce plans for different budgets
Automation & Workflows – Built-in workflow tools for operations and services
Secure Cloud Infrastructure – Scalable, compliant, and continuously updated
Customizable Dashboards – Role-specific views for staff, advisors, and administrators
Mobile Accessibility – Access features from anywhere with cloud-native mobility
Multi-Channel Engagement – Communicate via email, SMS, portals, and communities

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Salesforce Education Video/Screenshots

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Frequently Asked Questions (FAQs)

The user group of Salesforce Education are as follows :

  • Personals
  • Startups
  • SMEs
  • Agencies
  • Enterprises

Salesforce Education has 4 plans,

  • Education Cloud Enterprise Edition - The market-leading CRM with purpose-built functionality for education. USD 81.25 User Per Month
  • Education Cloud Unlimited Edition - Unlimited market-leading CRM power and support for education. USD 138.75 User Per Month
  • Education Cloud Agentforce 1 for Sales Edition - Ideal for Recruitment and Admissions, Advancement and Alumni Relations USD 375 User Per Month
  • Education Cloud Agentforce 1 for Service Edition - Ideal for Student Services, Academic Operations and Student Life USD 375 User Per Month

Salesforce Education is not allowing Free Trial.

The key featuers of Salesforce Education are as follows :

  • CRM & Sales Dashboards
  • Sales Pipeline Tracking
  • Performance Management
  • CRM
  • Academic/Education
  • Blended Learning
  • Learner Portal
  • Synchronous Learning
  • Compliance Management
  • For Education
  • Asynchronous Learning
  • Higher Education
  • Dashboard
  • Notification Scheduling
  • Student Progress Tracking
  • Teacher Training
  • Parent Portal

Salesforce Education pricing model : Yearly,Monthly

Salesforce Education is Cloud Hosted,Hybrid,Any Software.

No

Salesforce Education offers Phone,Email,Live Chat support.

Salesforce Education provides Help Guides,Video Guides,Blogs,Webinars,Case Studies,Whitepapers for the software training.